About RAM (Response Assessment Module) logs.

Article:TECH132556  |  Created: 2010-01-19  |  Updated: 2010-01-19  |  Article URL http://www.symantec.com/docs/TECH132556
Article Type
Technical Solution


Issue






Solution



The Response Assessment module can maintain a log. You can read the log with
any text editor. The log files are set by default to capture error information. You
must edit the settings to capture other information.

By default, the log files are only created to capture error information. You can
change the default setting by editing the configuration files with a text editor.


The Response Assessment logs are in the following:

\Documents and Settings\All Users\Application Data\Symantec.CSM\Logs

The following are the log file names:

  • RAMServer*
  • RAMWebPortal*

About editing the log settings

By default, the log files are only created for errors. You can change the default setting by editing the configuration files with a text editor.

The configuration files are found in the following location:

\Symantec\Response Assessment Module Server\ApplicationServer

In the text editor, modify the following line in each file:








Legacy ID



2010051909461053


Article URL http://www.symantec.com/docs/TECH132556


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