"Unable to get destination directory" error in liveupdt.log when running JLU from command line

Article:TECH132772  |  Created: 2010-01-27  |  Updated: 2013-10-29  |  Article URL http://www.symantec.com/docs/TECH132772
Article Type
Technical Solution



LiveUpdate fails with error "Unable to get destination directory" when it's run from the command line


Destination directory for component is not set



  • In case component is SmsVspPkgInstaller run the following command:
    • WINDOWS (x86 & x64): set VSPDIRECTORY=C:\Program Files\Symantec\SMSDOM\VSP
    • *NIX (x86 & x64): export VSPDIRECTORY=/opt/Symantec/SMSDOM/VSP
  • In case component is SmsDefInstaller, run the following command:
    • WINDOWS (x86): set SmsDefsInstall=C:\Program Files\Common Files\Symantec Shared\VirusDefs\incoming
    • WINDOWS (x64): set SmsDefsInstall=C:\ProgramData\Symantec\Definitions\VirusDefs\incoming
    • *NIX (x86 & x64): export "SmsDefsInstall"=/opt/Symantec/virusdefs/incoming
      • Note: it's very important to use the double quotes above!


Then run LiveUpdate again.

Scan Engine
Run the manual JLU session as follows:

"C:\Program Files (x86)\Java\jre7\bin\java" -cp "C:\Program Files (x86)\Common Files\Symantec Shared\Java LiveUpdate\jlu.jar;C:\Program Files (x86)\Symantec\Scan Engine\definitions\AntiVirus\tmpIncoming" com.symantec.liveupdate.LiveUpdate -c "C:\Documents and Settings\All Users\Application Data\Symantec\Java LiveUpdate\liveupdate.conf" [ -p SPE AV Definitions for x86-windows -v 7.0 -l SymAllLanguages -t virusdef -z 2012062408 ]


Run the manual JLU session as follows:

java -cp "C:\Program Files\Common Files\Symantec Shared\Java LiveUpdate\jlu.jar;C:\Program Files\Symantec\SMSSMTP\scanner\rules\AntiVirus\tmpIncoming" com.symantec.liveupdate.LiveUpdate -d [ -p SMS for SMTP Avenge Definitions for x86-winnt4 -v 5.0 -l SymAllLanguages -t VirusDef ]

Technical Information
Once the LiveUpdate process is completed successfully, there is no longer need of these environment variables.


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Article URL http://www.symantec.com/docs/TECH132772

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