KNOWN ISSUE: Distribute disk image using sysprep changes timezone to Pacific Time (timezone=004)

Article:TECH133317  |  Created: 2010-06-21  |  Updated: 2012-09-26  |  Article URL http://www.symantec.com/docs/TECH133317
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Article Type
Technical Solution

Product(s)

Issue



After capturing an image using sysprep, the image is deployed with the option "Prepared using sysprep" enabled. The default sysprep answer file is used. When the computer boots up, the sysprep process takes place, and after it completes the timezone is set to Pacific Time (timezone=004 in sysprep.inf).


Environment



Deployment Server 6.9 SP4


Cause



The timezone information is not being properly gathered from the database.


Solution



This issue is resolved in DS 6.9 SP5 MR3.

Workaround: 

Once in production, create a "run script" task to execute the command: tzutil /s "Pacific Daylight Time" on the client machine


Supplemental Materials

SourceDEFECT
ValueETK 2073095
Description

Logged in Etrack (Symantec) database


Legacy ID



53444


Article URL http://www.symantec.com/docs/TECH133317


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