Trying to edit an asset results in the error "Server Error in '/Altiris/AssetContractCommon' Application. Could not load file or assembly 'Altiris.PatchManagementDell'"

Article:TECH133397  |  Created: 2010-07-01  |  Updated: 2010-07-01  |  Article URL http://www.symantec.com/docs/TECH133397
Article Type
Technical Solution

Issue



After uninstalling Dell Management Console, trying to edit an asset results in the error "Server Error in '/Altiris/AssetContractCommon' Application. Could not load file or assembly 'Altiris.PatchManagementDell'".

Environment



Dell  Management Console was uninstalled.

Cause



Dell Management Console fails to uninstall itself cleanly.


Solution



This issue includes several different errors and may be caused by uninstalling Dell Management Console. For troubleshooting information, please refer to the following related article:

Upgrading to SMP 7.0 SP4 + CMS 7.0 SP2 after having installed Dell Management Console results in error "Could not load file or assembly 'Altiris.PatchManagementDell'"
https://kb.altiris.com/article.asp?article=51810&p=1

Note: Dell Management Console is not supported by Symantec Technical Support. Any issues occurring due to its failure to work in Altiris are supported exclusively by Dell directly. Dell Technical Support for Dell Management Console can be reached at (800) 945-3355.


Legacy ID



53616


Article URL http://www.symantec.com/docs/TECH133397


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