KNOWN ISSUE: Adobe Patch Reports show ''No Results'' in Drill-down screen
| Article:TECH133433 | | | Created: 2010-07-08 | | | Updated: 2011-05-13 | | | Article URL http://www.symantec.com/docs/TECH133433 |
| NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made. |
Problem
Drill-downs do not work from Compliance Reports when Adobe is the selected Vendor. The only information returned is the 'No Results' when any Right click option is selected; such as, View Targeted Computers, View Applicable Computers, View Installed Computers and View Vulnerable Computers.
Environment
Adobe Patch Management 7.0 SP2
Cause
Currently unknown
Solution
This issue was resolved in Patch Management Solution build 7.0.4503
Upgrading the Patch Management Solution to SP2 MR3, through the Symantec Installation Manager, will resolve this issue.
Note the changes made from MR2 to MR3 were significant as outlined in KM: TECH147912
|
|
| Source | DEFECT |
| Value | ETK 2085674 |
| Description | Logged in Etrack (Symantec) database |
Legacy ID
53693
Article URL http://www.symantec.com/docs/TECH133433
Terms of use for this information are found in Legal Notices
Thank you.