KNOWN ISSUE: The Resource Manager''s Hardware Summary page is not accessing the Last Configuration Request properly
|Article:TECH133483|||||Created: 2010-07-16|||||Updated: 2010-12-07|||||Article URL http://www.symantec.com/docs/TECH133483|
|NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.|
The Resource Manager's Hardware Summary page is not accessing the Last Configuration Request properly.
The Last Configuration Request on the Hardware Summary page is not accurate or is blank.
Inventory Solution 7.0 SP2 MR1
The Resource Manager's Hardware Summary page uses sp_Inv_GetAgentDetails. This stored procedure accesses it's data from the RMV_HW_AltirisAgent view. This view incorrectly accesses the StartTime column from Evt_NS_Event_History for both 'Last Configured Request' and 'Last Event Received'.
This issue has been logged as a defect and will be addressed in a future version of Inventory Solution.
Alternatively you can use the attached SQL query to correct the problem.
Logged in Etrack (Symantec) database
Article URL http://www.symantec.com/docs/TECH133483