When extracting the CCS (Control Compliance Suite) 10 ISO or media file, a Compressed (zipped) Folders Error window : The Compressed (zipped) Folder is invalid or corrupted
| Article:TECH134154 | | | Created: 2010-01-22 | | | Updated: 2013-01-30 | | | Article URL http://www.symantec.com/docs/TECH134154 |
Problem
When extracting the CCS 10 ISO or media file, a Compressed (zipped) Folders Error window : The Compressed (zipped) Folder is invalid or corrupted
Symptoms
Verify the properties of the zip file to verify it is a spanned/split Zip file
Both files ending in .zip and .z01 must be downloaded to be correctly extracted. It's a 2 part zip.
Install winzip to extract.
Cause
zip and z01 are both required. The extract requires both files. Refered to as a spanned/split zip file.
Solution
Download both files ending in .zip and .z01 must be downloaded to be correctly extracted. The extract requires both files. Refered to as a spanned/split zip file.
Unable to download CCS 10.0 Installer files from Symantec Portal
Solution
1. Go to https://fileconnect.symantec.com
2. Key in the Serial Number
3. Select either Managed Download or HTTP Download
4. From below options select any two pairs of these files (ISO or Zip)
Symantec_Control_Compliance_Suite_Ver_10_0_Windows_EN_ISO.zip
Symantec_Control_Compliance_Suite_Ver_10_0_Windows_EN_ISO.z01
or
Symantec_Control_Compliance_Suite_Ver_10_0_Windows_EN.zip
Symantec_Control_Compliance_Suite_Ver_10_0_Windows_EN.z01
5. Download them to same location
6. Extract the files using either WinZip or Winrar (This is required before you can install the product).
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Legacy ID
2010062214425453
Article URL http://www.symantec.com/docs/TECH134154
Terms of use for this information are found in Legal Notices
Thank you.