"An attempt to connect to server \\<Server> failed. Error: The system cannot find the path specified" appears during the push installation of Backup Exec Remote Agent for Windows Servers to a domain controller.

Article:TECH135057  |  Created: 2010-01-16  |  Updated: 2011-06-29  |  Article URL http://www.symantec.com/docs/TECH135057
Article Type
Technical Solution

Product(s)

Environment

Issue



"An attempt to connect to server \\ failed. Error: The system cannot find the path specified" appears during the push installation of Backup Exec Remote Agent for Windows Servers to a domain controller.


Solution




WMI Remote execution requires the following rights:

For Local Group / Local Computer  Policy

 
  • Administrators, Local Service, and Network Service accounts have the right "Adjust Memory Quotas for Process Properties"

 
  • Local Service, and Network Service have the "Replace a process level token"

 
  • Remote User is a member of the local Administrators Group

 
  • Remote registry is enabled.

 
  • WMI enabled and remote request to create process should be accepted by the server


If the permissions for "Local Service" and "Network Service" services don't have the right "Replace a process level token" within local computer policy, run the following commands:


           ntrights -u "Local Service"  -m \\server1 +r SeAssignPrimaryTokenPrivilege
           ntrights -u "Network Service" -m \\server1 +r SeAssignPrimaryTokenPrivilege

(Note: Install Windows 2003 Resource Kit for the ntrights.exe application.   The above right was not applied to Newly installed Servers built with Windows 2003SP1 or later.)

Update group policy (GPUPDATE /Force).

Reboot the machine.




 



Legacy ID



357647


Article URL http://www.symantec.com/docs/TECH135057


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