Getting access denied when attempting to backup a NetGear ReadyNAS with Backup Exec for Windows Servers 12.5

Article:TECH135381  |  Created: 2010-01-06  |  Updated: 2013-02-21  |  Article URL http://www.symantec.com/docs/TECH135381
Article Type
Technical Solution


Issue



Getting access denied when attempting to backup a NetGear ReadyNAS with Backup Exec for Windows Servers


Solution



Ralus on a ReadyNas is NOT supported by Backup Exec.  Please refer to our HCL and SCL for supported configurations that do not use Ralus.

At the time of this writing, Ralus has never been supported on any model of ReadyNas.

If  NetGear is installing our Ralus agent onto devices that we do not support,  then NetGear should be contacted for support.



Legacy ID



357266


Article URL http://www.symantec.com/docs/TECH135381


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