Hotfix for Symantec Enterprise Vault (EV) 8.0 SP4, Build 1991, 13360 An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint"
| Article:TECH135607 | | | Created: 2010-01-30 | | | Updated: 2010-01-30 | | | Article URL http://www.symantec.com/docs/TECH135607 |
Problem
Hotfix for Symantec Enterprise Vault (EV) 8.0 SP4, Build 1991, 13360 An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint"
Solution
Which versions of Symantec Enterprise Vault (tm) can
this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for:
Enterprise Vault for Microsoft Exchange 8.0 SP4, Build 1991
What issues does this hotfix resolve?
ETrack 1737776
13360 SQL CHECK constraint conflict events logged by StorageOnlineOpns during Virtual Vault/Vault Cache synchronization when processing item meta data update requests.
Files updated?
Vault_uspu_Saveset_JournalUpdate_1737776.sql
How to Install this hotfix:
1. Place EV Services in Backup Mode
2. Backup Enterprise Vault Store Databases
3. Logon with the DB Owner role to SQL hosting EV Database and execute script Vault_uspu_Saveset_JournalUpdate_1737776.sql on every Vault Store Database,
4. Restore EV Services to normal operation
How to Uninstall this hotfix:
1. Stop all EV services.
2. Restore Enterprise Vault Store Databases
3. Start the EV services.
This hotfix can only be applied to the following versions of Enterprise Vault for:
Enterprise Vault for Microsoft Exchange 8.0 SP4, Build 1991
What issues does this hotfix resolve?
ETrack 1737776
13360 SQL CHECK constraint conflict events logged by StorageOnlineOpns during Virtual Vault/Vault Cache synchronization when processing item meta data update requests.
Files updated?
Vault_uspu_Saveset_JournalUpdate_1737776.sql
How to Install this hotfix:
1. Place EV Services in Backup Mode
2. Backup Enterprise Vault Store Databases
3. Logon with the DB Owner role to SQL hosting EV Database and execute script Vault_uspu_Saveset_JournalUpdate_1737776.sql on every Vault Store Database,
4. Restore EV Services to normal operation
How to Uninstall this hotfix:
1. Stop all EV services.
2. Restore Enterprise Vault Store Databases
3. Start the EV services.
Attachments
|
|
| Source | ETrack |
| Value | 1737776 |
| Description | 13360 An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint" |
Legacy ID
357007
Article URL http://www.symantec.com/docs/TECH135607
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