The time zone difference setting is not visible from the Lotus Notes calendar views in the ev_MailX.ntf template.

Article:TECH135708  |  Created: 2010-01-28  |  Updated: 2013-07-02  |  Article URL http://www.symantec.com/docs/TECH135708
Article Type
Technical Solution

Product(s)

Environment

Issue



The time zone difference setting is not visible from the Lotus Notes calendar views in the ev_MailX.ntf template.


Solution



For a calendar item added with a different time zone, the time zone difference setting is not visible in the calendar views.

Steps to reproduce:

1.  From a Notes client open the calendar for a mail file with the ev_MailX.ntf design template.
2.  Add an entry to the calendar and set the appointment/meeting time to a time other than local.  Save the entry.
3.  Hovering over the entry in the calendar views does not display the GMT time the appointment was created for.  

Calendar view displaying the time zone setting correctly in the standard mail template:

 



Calendar view in the EV mail template does not display the time zone setting:

 

 
Workaround:
 
A temporary workaround for any customer experiencing / reporting the same issue is to manually edit the EV templates to correct the behavior. Customers wishing to implement the workaround, can contact Symantec Support for assistance.
 

This issue has been addressed as part of the following release:


Enterprise Vault 9.0 - Release Details

Supplemental Materials

SourceETrack
Value2047157
Description

The time zone difference setting is removed in the ev_mailx.ntf


Legacy ID



356898


Article URL http://www.symantec.com/docs/TECH135708


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