Unable to select Oracle Databases within a Microsoft Cluster Virtual Node. Error "Before you can select this resource for backup, configure it using the Remote Agent Utility"

Article:TECH135836  |  Created: 2010-01-24  |  Updated: 2010-01-01  |  Article URL http://www.symantec.com/docs/TECH135836
Article Type
Technical Solution


Environment

Issue



Unable to select Oracle Databases within a Microsoft Cluster Virtual Node. Error "Before you can select this resource for backup, configure it using the Remote Agent Utility"

Error



Before you can select this resource for backup, configure it using the Remote Agent Utility

Solution



Unable to select Oracle Databases within a Microsoft Cluster Virtual Node. Error "Before you can select this resource for backup, configure it using the Remote Agent Utility"

 

The error "Before you can select this resource for backup, configure it using the Remote Agent Utility" that appears trying to select Oracle DBs even when the Remote Agent Utility was already configured on both nodes is caused due to a wrong configuration within the Microsoft Cluster (MSCS).

 

Within the "Cluster Group" resources group appears the Generic Service resource named "Oracle Services for MSCS", it should belongs to "ORACLE" resources group.

 

Solution

Request the MSCS Administrator to move the Generic Service resource named "Oracle Services for MSCS from "Cluster Group" resources group to the "ORACLE" resources group and recycle Backup Exec Remote Agent service on both nodes.




Legacy ID



356751


Article URL http://www.symantec.com/docs/TECH135836


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