Restore of Exchange server fails with error code "0xe000fed1 - A failure occurred querying the Writer status."

Article:TECH136075  |  Created: 2010-01-18  |  Updated: 2013-10-23  |  Article URL http://www.symantec.com/docs/TECH136075
Article Type
Technical Solution

Product(s)

Issue



Restore of Exchange server fails with error code


Error



0xe000fed1 - A failure occurred querying the Writer status.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: 0x800423f3, State: 0014.
V-79-57344-65233 - A failure occurred querying the Writer status.
 

Following Event can be seen on the Exchange server :

Event Type: Error
Event Source: MSExchangeIS
Event Category: Exchange VSS Writer
Event ID: 9751
Date:
Time:
User: N/A
Computer: EXCH
Description:
Exchange VSS Writer failed restoring a backup because a prohibited attempt was made to add additional restores to a previous restored backup set where database recovery was already performed (perhaps unsuccessfully). The restored backup set is described in the existing restore environment document 'C:\Program Files\Microsoft\Exchange Server\Mailbox\First Storage Group\E00restore.env'.
Additional restores to this storage group or location will continue to fail until the remnants from the previous restored backup set have been manually cleaned up.
 


Cause



If the remnants from the previous restored backup set are left behind it would cause Exchange writer query failure.


Solution



Check the event logs on the Exchange server and clean up the remnants from last restore.

( Note : Only remove or rename the files restored by previous restore job, like restore.env file. Renaming or removing any other file may cause data loss )

Run the restore job. Restore should now be successful.
 

Supplemental Materials

SourceEvent ID
Value9751
Description

Exchange VSS Writer failed restoring a backup because a prohibited attempt was made to add additional restores to a previous restored backup set where database recovery was already performed (perhaps unsuccessfully).


SourceError Code
Value0xe000fed1
Description

A failure occurred querying the Writer status.


SourceUMI
ValueV-79-57344-65233
Description

A failure occurred querying the Writer status.


Legacy ID



355814


Article URL http://www.symantec.com/docs/TECH136075


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