Restore of SharePoint Content database may fail with error code "0xe000fefe - An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Farm. The portal was not restored."

Article:TECH136079  |  Created: 2010-01-18  |  Updated: 2013-08-07  |  Article URL http://www.symantec.com/docs/TECH136079
Article Type
Technical Solution


Issue



Restore of SharePoint Content database may fail with error code "0xe000fefe - An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Farm. The portal was not restored."


Error



V-79-57344-748 - Cannot restore some SharePoint metadata for the selected database. Review the event logs and the SharePoint administration console for errors, and then run the job again.

V-79-57344-65278 - An error occurred while connecting the restored databases to the Microsoft SharePoint Portal.

Symptoms : 
The Beremote debug from the SharePoint server shows the following error :

BEREMOTE: SPS commit restore failed with c2d.

SPSWrapper log on SharePoint Server shows the following error :

Error , Exception while trying to create the web Application Default Web Site Message ::An update conflict has occurred, and you must re-try this action. The object SPApplicationPool Name=SharePoint Intranet Parent=SPWebService is being updated by Domain Name\user name, in the w3wp process, on machine SHAREPOINT.  View the tracing log for more information about the conflict. Source :: Microsoft.SharePoint StackTrace ::   at Microsoft.SharePoint.Administration.SPConfigurationDatabase.StoreObject(SPPersistedObject obj, Boolean storeClassIfNecessary, Boolean ensure)

Following event can be seen on the SharePoint server :

Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 58307
Date: 6/15/2010
Time: 6:45:45 PM
User: N/A
Computer: SHAREPOINT
Description:
Unable to commit the restore of the Microsoft SharePoint site http://sharepointsite.com/. 

Cause



This issue occurs if the contents of the file system cache on the front-end servers are newer than the contents of the configuration database. 


Solution



  • Follow the steps provided in the following article to flush the cache on the front-end server : 

 http://support.microsoft.com/kb/939308 

  • Run the restore. Restore of content database should now be successful.
  • Check related articles on how to enable SharePoint Agent debugging.

Supplemental Materials

SourceUMI
ValueV-79-57344-748
Description

Cannot restore some SharePoint metadata for the selected database. Review the event logs and the SharePoint administration console for errors, and then run the job again.


SourceUMI
ValueV-79-57344-65278
Description

An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Server Farm. The portal was not restored.


SourceError Code
Value0xe00002ec
Description

Cannot restore some SharePoint metadata for the selected database. Review the event logs and the SharePoint administration console for errors, and then run the job again.


SourceEvent ID
Value58307
Description

Unable to commit the restore of the Microsoft SharePoint site http://sharepointsite.com/



Legacy ID



355810


Article URL http://www.symantec.com/docs/TECH136079


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