Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 8.0 Service Pack 4, Build 1840. Deleted Cases remain in the left Filter panel of the Cases tab until the DA Client is closed and re-opened or its cache is cleared.
| Article:TECH136097 | | | Created: 2010-01-17 | | | Updated: 2010-01-18 | | | Article URL http://www.symantec.com/docs/TECH136097 |
Problem
Hotfix for Symantec Enterprise Vault (EV) Discovery Accelerator (DA) 8.0 Service Pack 4, Build 1840. Deleted Cases remain in the left Filter panel of the Cases tab until the DA Client is closed and re-opened or its cache is cleared.
Solution
To which
versions of Symantec Enterprise Vault(tm) Discovery Accelerator can this hotfix
be applied?
This hotfix can
only be applied to the following version of Enterprise Vault (EV) Discovery
Accelerator (DA):
Enterprise
Vault Discovery Accelerator 8.0 SP4, Build 1840
What issue
does this hotfix resolve?
- After
deleting a Case in the Cases tab of the DA Client, the deleted case remains
listed in the left filter panel until the DA Client is closed or its cache is
refreshed.
Which file
does this hotfix
replace?
| File Name | File Date | File Time | File Size | File Version |
|---|---|---|---|---|
| Accelerator.Client.MiddleTierAccess.dll | 04 May 2010 | 23:49 GMT | 139 KB | 8.0.4.1845 |
How to
install this hotfix:
1. Close
the DA Client
2. Open
Windows Explorer and navigate to the DA Client installation folder (default
location is in the installing account's \Local
Settings\Application Data\ folder; i.e.,
C:\Documents and Settings\User01\Local
Settings\Application Data\Enterprise Vault Discovery
Accelerator\Client)
3.
Rename file Accelerator.Client.MiddleTierAccess.dll by adding the extension
'.orig' to the end.
4. Copy
the file listed in the Files Updated section into the DA Client installation
folder.
5. Open
the DA Client.
How to
uninstall this hotfix:
1. Close
the DA Client
2.
Rename or delete the hotfix file listed in the Files Updated
section
3.
Rename the Accelerator.Client.MiddleTierAccess.dll.orig file by removing the
'.orig' file extension
Attachments
|
|
| Source | ETrack |
| Value | 1996868 |
| Description | Case deletion does not clear the deleted case from the left Filter panel in the DA8 Client |
Related Articles
Legacy ID
355729
Article URL http://www.symantec.com/docs/TECH136097
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