System State backup of Windows Server 2008 may fail with error "0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again."
|Article:TECH136185|||||Created: 2010-01-16|||||Updated: 2011-06-29|||||Article URL http://www.symantec.com/docs/TECH136185|
"V-79-57344-850 - AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE0000352): The specified volume does not exist. Recreate the volume, and then try the job again.
Check the Windows Event Viewer
System State backup of Windows Server 2008 may fail with the following error:
"0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again." (Figure 1)
This Microsoft issue happens if registry entry for a service contains the imagepath pointing to a volume that is not local resource.
For example, assume that you perform a system state backup operation on a passive node.
Additionally, assume that the imagepath registry entry of one service that is located on the passive node points to a volume that does not exist on the passive node.
In this scenario, the system state backup operation fails.
For more information, please consult the following Microsoft document:
1. Download/apply the Related Patch of the above document 980794 from Microsoft and reboot the Server.
2. Open registry editor on the server.
Warning: Incorrect use of the Windows registry editor may prevent the operating system
from functioning properly. Great care should be taken when making changes to a Windows
registry. Registry modifications should only be carried-out by persons experienced in the
use of the registry editor application. It is recommended that a complete backup of the
registry and workstation be made prior to making any registry changes.
3. Locate and then click the following registry subkey:
NOTE: If this registry subkey does not exist, please create it manually.
4. On the Edit menu, point to New, and then click Multi-String Value.
5. Type ExcludedBinaryPaths, and then press ENTER.
6. Right-click ExcludedBinaryPaths, and then click Modify.
In the Value data box, type all binary paths that should be excluded from the system state backup operation, and then click OK.
NOTE: The binary paths should be absolute paths. They should not include environment variables (such as %windir%) and should not be enclosed in double or single quoation marks.
7. Exit Registry Editor.
8. Run the backup job again.
NOTE:When you apply this solution, a designated path is excluded from a backup of System State, so you should backup from a file directly.
Article URL http://www.symantec.com/docs/TECH136185