Late Breaking News for Enterprise Vault 9.0

Article:TECH136245  |  Created: 2010-01-14  |  Updated: 2014-05-09  |  Article URL http://www.symantec.com/docs/TECH136245
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Article Type
Technical Solution


Issue



 Enterprise Vault 9.0.5 Released! (August 28, 2013)
http://www.symantec.com/docs/TECH204715

Symantec Corporation updates this article as new customer-related information pertaining to 9.0 becomes available.  Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions items.


Solution



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Software Alerts

Enterprise Vault Article
Security Advisory: Unquoted Search Path in the File Collector and File PlaceHolder services  TECH204135
Security Advisory: Updates Oracle Outside In Module for Multiple Issues AL1255
Security Advisory: Update for Oracle Outside In Module  AL1165


Enterprise Vault for File System Archiving
Article
Archiving files within a directory that has the same folder name can result in potential data loss.  AL1023
Data loss can occur archiving files in the same folder with similar names and the same modified date AL1048


Hotfixes for 9.0
Enterprise Vault for Microsoft Exchange
Article
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0, Build 1193, Hotfix needed to support 10.0.1 Outlook Add-in TECH175938
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates TECH182073
Hotfix When Storage Expiry determines which items are eligible for expiry, it fails to exclude items on Legal Hold. TECH177042
Hotfix for Symantec Enterprise Vault (EV) 9.0, Build 1193, Cumulative Hotfix for the StorageFileWatch process TECH173336
Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes TECH167912
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange - Centera Collections area filling up and not reducing due to dependancy of the JournalArchive table TECH144758
Hotfix for Enterprise Vault 9.0, Virtual Vault synchronization, Legal Holds and Retrieval of MSG files TECH144216
Hotfix for Enterprise Vault (EV) 9.0, Build 1193, Support for Outlook 2010 Client TECH141669
Hotfix for StorageFileWatch cannot keep up with archiving/ingest, eventually any monitoring / system status threshold will be exceeded. TECH141170
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0, Build 1193, Archiving an Exchange 2010 Target TECH138977
Hotfix for Symantec Enterprise Vault (EV) 9.0, Build 1193, Cumulative Hotfix TECH138939
Hotfix for Symantec Enterprise Vault (EV), High SQL CPU Utilization during GetObjectsBySIDs for environments using Vault Cache. TECH139219

If you use EMC Centera with collections enabled, you must install the hotfix that is included on the Enterprise Vault 9.0 media in the following location:
Symantec Enterprise Vault 9.0EMC Centera Hotfix

Enterprise Vault for File System Archiving
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates TECH182073
Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes TECH167912
Hotfix for Enterprise Vault 9.0, Virtual Vault synchronization, Legal Holds and Retrieval of MSG files TECH144216
Hotfix Unable to archive new items at migrated location, if migration occurs across EV servers with different vault stores.  TECH138976
Hotfix Data loss can occur when archiving files in the same folder with similar names and the same modified date TECH142249
 

 

Enterprise Vault for Lotus Domino
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates TECH182073
Hotfix Implement 8.3.7 converters patch for security fixes TECH167912
Hotfix for Enterprise Vault 9.0, Virtual Vault synchronization, Legal Holds and Retrieval of MSG files TECH144216

 

Enterprise Vault for Microsoft SharePoint
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates  TECH182073
Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes TECH167912


Enterprise Vault for SMTP
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates TECH182073
Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes TECH167912


Enterprise Vault API
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates TECH182073
Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes TECH167912


Enterprise Vault Discovery Accelerator
Article
Hotfix for Discovery Accelerator 9.0.0, 9.0.1, 9.0.2, Applying of Legal Holds loop continually TECH156905
Hotfix for Enterprise Vault 9.0, Virtual Vault synchronization, Legal Holds and Retrieval of MSG files TECH144216

 
Known Issues Existing Only in 9.0:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 9.0. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Article
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset TECH214026
Mail Items with attachments that have an RMS policy applied to them do not display correctly when opened TECH213944
Enterprise Vault (EV) journaling task fails when encountering corrupted zip files TECH213097
An unsupported Microsoft Outlook version has been detected TECH211528
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode. TECH211197
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errors TECH210128
When printing an archived item from Outlook 2010, only the shortcut content prints. TECH209813
'Not Read' read receipt emails are incorrectly being sent to the Sender when an Unread Archived Item is Restored TECH209735
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable. TECH209132
Actions taken in the Outlook Add-in are not properly recorded in the EV Audit log TECH209221
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset Table TECH209243
Enterprise Vault for Exchange: 'An error has occurred in the script of this page' is generated during a 'Move to Mailbox' execution from Archive Explorer TECH208778
An EVSVR DatabaseReferences operation may incorrectly reports Invalid Savesets if duplicates exist on a Centera device TECH204258
An EVSVR DirectoryArchives Repair operation may not fully repair an Archive if it is wrongly believed that some folders are empty TECH201535
Violation of PRIMARY KEY constraint 'PK__#22A9241__55433A6B24916C89'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs' TECH199832
When removing Enterprise Vault (EV) Storage from Backup mode, if the Storage Delete threads take longer than 5 minutes, the thread is terminated causing the Vault Stores to stay in Backup mode. TECH194848
During Client-Driven PST Migration folder names with backslashes are converted into separate folder paths TECH195491
Repairing an Index fails on specific items In Enterprise Vault 9.0.x TECH192464
Outlook intermittently crashes when using Virtual Vault TECH190109
Journaling performance may be reduced when using the InternalSMTPDomains registry key TECH180895
The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete. TECH180299
The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.  TECH175979
Enterprise Vault Reporting fails to generate the reports 'Vault Store Usage by Archive' and 'Vault Store Usage by Billing Account' TECH156806
Certain file type extensions with in a .zip file are not searchable. TECH178803
Vault Cache synchronization may not complete after PST import TECH176429
The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.  TECH175979
During a Site to Site user archive move, utilizing Move Archive, the wizard does not auto-detect the new archive on destination. TECH174351
A backup of the Enterprise Vault (EV) data, using the EVBackup.xml file, will fail if a port number has been specified for the SQL server connection. TECH174766
Clients may experience crashes of SearchProtocolHost.exe TECH169660
During the Verify Stage (Step 5) of the Move Archive process, the Verification fails and the Move Archive Job returns "Completed with Errors".  TECH162148
Enterprise Vault (EV) hangs due to several hundred thousand open event handles by StorageFileWatch.exe TECH160442
Web analytics tracking cookies cause EV OWA 2010 authentication to fail when accessing shared mailboxes externally. TECH160437
Messages with attachments fail the synchronization of Virtual Vault during LoadBufferIntoXMLDOM function with a COM Error. TECH158729
Storage Online generates Event ID 6578 during an archiving run. TECH158365
Moving Folders Between Archive-Enabled Mailboxes Causes Synchronization to Fail TECH158043
When opening "Search Archives" via the Site Level in the Enterprise Vault Administration Console this will not recognize HTTPS/SSL/Port 443 and will continue to default to HTTP. TECH156087
Event ID 6592 is generated and some messages are unable to be archived. TECH143070

 

Enterprise Vault for File System Archiving
Article
New Partition wizard cannot enumerate additional Windows partitions TECH202390 
Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls. TECH196698 
EvNetAppPhSvr.exe restarts unexpectedly TECH196098
Enterprise Vault (EV) File System Archiving (FSA) file blocking alert email message is not sent if user login does not match email address format. TECH194302
Unexpected Placeholder (PH) recall when NetApp PH is accessed from Windows 7 Client  TECH181748
File System Archiving does not process the folder structure in alpha-numerical order on Celerra 
TECH181932
The Enterprise Vault (EV) File System Archiving (FSA) agent may cause the cluster failover to hang when exporting the FSA registry data. TECH170840
Issues with recall, move, or processing some items resulting in failure to display the item.
TECH164621
Windows Desktop Search (WDS) reconciles its index of Enterprise Vault's DB files multiple times TECH163879
Selecting or Changing an Exchange System Mailbox Using the Getting Started Wizard or Vault Administration Console May Become Unresponsive TECH163084
FSA summary migrator fails and reports an error in the dtrace. TECH143262
The Enterprise Vault (EV) File System Archiving (FSA) task shows numerous errors stating 'An item with the same key has already been added.' TECH143437

 

Enterprise Vault for Lotus Domino
Article
Enterprise Vault for Domino: items archived by Enterprise Vault contain the 'attachment icon' even if the original items do not appear to have any attachments TECH209809
Enterprise Vault for Domino: In EVOM the Domino Server Monitoring the counter 'Days Since Last Backup' for Journaling locations might be wrongly calculated TECH209195
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deleted TECH208870
Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items TECH206856
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found' TECH206075
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected" TECH202591
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters" TECH202463
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox. TECH169452
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@  TECH183603
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy
TECH17005
Delegated Invitation notices are poison pilled when processed by the Domino Journal Task.
TECH169575
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox.
TECH169452
Attempting to provision a Mail-In database with a multi-line name fails, when the combination of names is greater than 255 characters
TECH169277
Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning TECH169279
Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder.
TECH168028
Event ID 41050 forcing a manual restart of Enterprise Vault Services in order to make the server operational. TECH158401
EVLotusDominoarchivingtask repeatedly attempts to archive mailboxes that have been deleted. TECH152956
ev_Mail85.ntf displays either 'Invalid or nonexistent document' or 'Notes Id not found' in the status bar of the Notes Client. TECH145154
Attempting to open a calendar item in Lotus iNotes results in an error message. TECH145134
Event ID's 40967 and 6654 are generated when the archiving process hangs during archiving runs. TECH145134

 
Enterprise Vault Compliance Accelerator
Article
Unable to change the Sampling percentage of an Application or Department search to a fraction.  TECH195951
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112
 
Unable to access the Accelerator Server from a Windows 7 workstation  TECH156438
Vault Interest is not functioning in Enterprise Vault 9.0 TECH143468
Enterprise Vault Discovery Accelerator
Article
Accelerator Client becomes unresponsive for a short period when logging in, creating a new Export, accessing the Review Set or switching between tabs. TECH206836
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112
Error - Could not get Custodian for AddressOwnerID TECH157368
Unable to access the Accelerator Server from a Windows 7 workstation TECH156438
Custodian Manager synchronization fails on some groups with Event ID 18, 28 and 34 errors. TECH152815
Vault Interest is not functioning in Enterprise Vault 9.0 TECH143468

 

Enterprise Vault for Microsoft SharePoint
Article
The Enterprise Vault (EV) SharePoint task may return a Warning and not create shortcuts on certain files. TECH209911
Users are unable to open Microsoft (MS) SharePoint Enterprise Vault (EV) archived documents with MS Office 2010 using an HTTPS connection. TECH192789 

 

Enterprise Vault for SMTP
Article
 NONE -

 
Known Issues Found in Prior Versions That Still Exist in 9.0
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.


Enterprise Vault Article
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection. TECH216681


Enterprise Vault for Microsoft Exchange
Article
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing in the folder being repaired TECH212963
Enterprise Vault creates MDC files for each additional Archive end users have access to regardless of the choice to synchronize the additional Archives into Vault Cache. TECH200200
User Delete requests when in Backup mode deletes the shortcut without warning TECH205556
Vault Cache sync fails due to "An invalid character was found in text content" TECH154692
Export Archive wizard displays the incorrect retention category on the "Confirm your export settings" page TECH204431
Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB TECH130286
EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache TECH200200 
During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site. TECH200877 
Distribution list contacts are incorrectly turned into shortcuts and show the name "Group" in Virtual Vault (VV TECH200878 
When the EnterpriseVaultAudit database is on a separate SQL Instance than the EnterpriseVaultDirectory database, the EVBackup.xml will not show the correct locations. TECH197668 
The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. TECH199782
Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console. TECH189985 
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing http://www.symantec.com/docs/TECH188919  Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. TECH188007
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard TECH187868  
Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer TECH163075
Unable to create Enterprise Vault (EV) partition TECH185952
Deleting a site TECH186276
Outlook Add-in enables deletion of Special Folders from delegated mailboxes TECH183229
Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment TECH181297
Deleting a Public Folder Favorite from Outlook 2010 may attempt to delete the archived items within the folder.  TECH171155
Attachment creation date may not indexed properly if the attachment is an .MSG TECH169676
Client add-on logging for Virtual Vault does not currently provide details as to the reason why it may be in a Read Only state. TECH169023
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database. TECH158169
Items archived from an Exchange managed folder may not have the correct retention category applied TECH166708
Mailbox Archive task configured with custom filtering fails due to 10 consecutive items with invalid Author Properties TECH166452
Transaction History setting is not retrospectively set/honored TECH160685
The Enterprise Vault (EV) StorageFileWatch process may stop processing if there are a large number of unreferenced SISParts found. TECH159297
EVSVR Repair DBReferences can fail when processing remote network shared partitions TECH155700
The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found". TECH158576
After upgrading from Enterprise Vault (EV) 8.0 to Enterprise Vault (EV) 9.0, opening archived items through Outlook Web Access (OWA) Search Archive times out and returns the html version of the item. TECH157894
Outlook 2007 crashes when attempting to open specific items from Virtual Vault. TECH157400
Non-Enterprise Vault (EV) enabled mailbox user with delegate access to other EV enabled mailboxes gives incorrect Outlook buttons and behaviors.  TECH157348
Duplicate Search Results Returned When Utilizing Windows Desktop Search (WDS) and Virtual Vault   TECH156009
The following item has been moved in the mailbox but it could not be updated in the archive. TECH73824
The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".  TECH158576
Archived messages that are moved to another mailbox do not get updated.  TECH156795
When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs. TECH154632
"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder. TECH148466
Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB.  TECH148009
The EVConverterSandbox has high CPU usage after upgrade to EV 9.x. TECH146281
Vault Cache synchronization fails for a user with delegate access to another mailbox. TECH155616
Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive.  TECH142509
Event ID 2777 occurs when attempting to manually archive a folder.  TECH142387
When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission. TECH145794
Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'.  TECH144193
Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files"  TECH146514
Entrust encrypted messages, and other 3rd party application operations, report an Access Denied error when opened from Virtual Vault TECH146613
 Virtual Vault Fails to Synchronize If Archives Have Large Number of Folders TECH145407
When attempting to archive S/MIME signed email manually or during a scheduled archive, email item will change to Pending, then revert back to an unarchived item. TECH130101
An export of entire archive to a mailbox may fail with Event ID 6768 stating 'The mailbox does not have enough space to complete the export archive operation.' TECH135175
  An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently TECH135137
 When a user has been moved from one Exchange Server to another, the Enterprise Vault Hidden Message is not updated.
TECH135283
 Event ID 6759 is received when the partition is configured to use a single node Centera. TECH135983
 Cannot successfully synchronize vault cache if archive item has outdated received date.
TECH130794
 Importing calendar items and schedules with attachments from a PST will cause the import to fail and not continue if the setting use message body is applied for shortcut content. TECH136413
Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database TECH75282
Unable to rebuild user index from an "Un-Structured" Archive (EV5 or earlier) as "Structured" after upgrading to Symantec Enterprise Vault (EV) 8.0 SP3. TECH129099
Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information.
TECH77858
Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access
TECH124384
Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access (OWA) 2007 TECH128097
Unable to restore Public Folder items when using replica Public Folders.
TECH127903
Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location TECH126887
 Error opening shortcuts using EV 8 client if user is disabled and had their mailbox "zapped"
TECH77679
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST. TECH129017
When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location.
TECH128470
 Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.
TECH124579
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items." TECH125328
When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.
TECH125342
When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly TECH126043
During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived TECH126045
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation TECH126056

Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt)
TECH126173
"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings. TECH126176
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing. TECH126302
After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in TECH126689
Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled. TECH126940
All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name.
TECH127129
Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server. TECH88105
Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On" TECH76369
 ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body.
TECH76366
Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder. TECH76363
Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007 TECH76362
When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed. TECH75843
When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases TECH74833
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group. TECH73487
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.
TECH73314
The archive task will not delete expired shortcuts if Storage Expiry is set to Never.
TECH73137
Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder TECH71972
Running the Expiry report in Outlook shows items beyond the expiry days when using ItemGranularityOnly indexing.
TECH71858
The selected item could not be restored. The Archiving Task is not currently running. Please try again later." is returned when trying to restore a Public Folder archived item. TECH71541
Unable to set backup mode after a Building Blocks failover TECH70251
No option to limit the amount of Basket restores TECH69411
Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system TECH68040
The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details
TECH67472
Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode. TECH66889
Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index.
TECH66731

 
Enterprise Vault for File System Archiving
Article
When opening archived files from Archive Explorer spaces within filenames are changed to the underscore character TECH212691
Errors retrieving multiple placeholders from VNX TECH200406
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.  TECH178366
Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content. TECH171042
The Delete permission is not properly granted to the Archive when using Enterprise Vault (EV) File System Archiving (FSA) and share permissions  TECH166104
Slow recalls of items over 100 MB with Pass-Through Recall enabled and EMC Celerra
TECH157951
Fsautility is returning 'The network path was not found' error when attempting to perform restore using the -t command line option. TECH155705
Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors TECH155705
Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk. TECH135458
Event Id's 13345 and 13360 during File System Archiving run TECH136146
Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection. TECH136008
"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format. TECH124586
The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault. TECH125605
File types are not blocked when File Blocking with content checking is enabled.
TECH126465
 
'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC). TECH126924
"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms TECH71442
Unable to set backup mode after a Building Block failover TECH70251
No option to limit the amount of Basket restores
TECH69411
After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966 TECH68201
During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.' TECH66674
 
 
 
Enterprise Vault for Lotus Domino
Article
 Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes TECH200999 
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site TECH176734
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.  TECH178366
Post archive shortcut updates are not working as expected for repeating calendar entries that have both expired and unexpired items. TECH142019
EVLotusDominoJournalTask.exe processes stay running in task manager after the Domino Journaling task is stopped or when Enterprise Vault services are shutdown TECH135688
Unable to import NSF files since upgrade to EV8 SP4 TECH136241
Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails.
TECH135221
If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived. TECH77605
The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options.
TECH76593
Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC TECH75408
Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.
TECH75303
Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used. TECH74691
 
Enterprise Vault search application for Domino is not accessible for Domino Web Access users. TECH87898
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "" TECH71606
 
 
Enterprise Vault Compliance Accelerator Article
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed. TECH199094 
Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups. TECH159406 
Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups.
TECH184166
Opening the Client interface or make application level changes takes minutes. TECH160519
Scheduled Search will not run and Schedules cannot added or modified. TECH170758
Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report in Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA). TECH157563
How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Items remain in the tblSearchResults table after all searches have completed TECH160106
Compliance Accelerator client does not enable the Save button when editing text field in a saved scheduled search. TECH152680
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search
TECH145802
Employee Groups do not automatically synchronize and email addresses do not appear for Monitored Employees that were added after upgrading to Compliance Accelerator version 8.0 Service Pack 5 or version 9.0 base  TECH143153
Error converting data type timestamp to numeric TECH181411
Attempting to access an Enterprise Vault Compliance Accelerator Customer using the CA Client results in the error "Unable to connect". TECH136300
Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked.
TECH128442
Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria.
TECH128132
The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0 TECH125109
 How to apply granular SQL permissions to replace the sysadmin role
TECH125793
Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients
TECH126053
Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined".
TECH126414
Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed.
TECH75877
 'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives
TECH75631
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator. TECH66720
 

 

Enterprise Vault Discovery Accelerator
Article
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains. TECH202081 
Attempting to enable or disable a Discovery Accelerator (DA) Case for Analytics fails due to unfinished or non-existent processes. TECH183565 
Opening the Client interface or make application level changes takes minutes. TECH160519
Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report in Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA). TECH157563
Enterprise Vault (EV) Discovery Accelerator (DA) exports and Productions show status as 'Finished' with items in the Failed export folder.  TECH160837
Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted  TECH160629
Reviewers with Application Administrative rights, timeout when trying to connect via the Client.  TECH160519
Items remain in the tblSearchResults table after all searches have completed TECH160106
There is a fifty (50) character limit for the user defined export folder location TECH156470
Timeout when selecting Custodian Groups from the main Custodian Manager web page TECH152409
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search  TECH145802
Drilling down to search details in Enterprise Vault (EV) Discovery Accelerator (DA) Reports produces error  TECH141796
Applying legal holds causes StorageOnlineOpns process to consume excessive amounts of memory TECH138902
Error converting data type timestamp to numeric TECH181411
When reviewing items that were journal archived with Enterprise Vault 8.0 SP3 and 8.0 SP4 for Lotus Domino, the Discovery Accelerator client duplicates author and receipient information into the BCC field. TECH129404
Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error
TECH124906
Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search TECH124981
How to apply granular SQL permissions to replace the sysadmin role TECH125793
Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles. TECH77524
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed TECH75877
Discovery Accelerator export fails to move a message into .PST file. TECH75536
The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s).
TECH73616
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated. TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.
TECH66720

 
Enterprise Vault Discovery Collector
Article
 Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192 TECH181507

 
Enterprise Vault for Microsoft SharePoint
Article
SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived TECH71827
 The Sharepoint archiving task may not find items to archive if the AllItems.aspx page has been modified. TECH152522
StorageOnlineOpns becomes unresponsive after many archived item retrieval requests are received from a SharePoint 64-bit Web Frontend server TECH155407
Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site. TECH59650
 


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355550


Article URL http://www.symantec.com/docs/TECH136245


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