Late Breaking News for Enterprise Vault 9.0

Article:TECH136245

Created: 2010-01-14

Updated: 2013-05-17

Article URL http://www.symantec.com/docs/TECH136245

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Enterprise Vault 9.0.4 Released! (June 20, 2012)
http://www.symantec.com/docs/TECH147785

Symantec Corporation updates this article as new customer-related information pertaining to 9.0 becomes available. Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment. Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions items.

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Software Alerts
Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services
http://www.symantec.com/docs/TECH204135

Security Advisory: Symantec Enterprise Vault Updates Oracle Outside In Module for Multiple Issues

Security Advisory: Symantec Enterprise Vault Update for Oracle Outside In Module

Enterprise Vault for File System Archiving
Archiving files within a directory that has the same folder name, one in Double Byte Character Set (DBCS) and the other in Single Byte Character Set (SBCS) can result in potential data loss.

Data loss can occur when archiving files in the same folder with similar names and the same modified date

Hotfixes for 9.0
Enterprise Vault for Microsoft Exchange
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0, Build 1193, Hotfix needed to support 10.0.1 Outlook Add-in

Hotfix for Symantec Enterprise Vault (EV) 9.0 - Converter Updates

Hotfix for Symantec Enterprise Vault (EV) For Microsoft Exchange 9.x - When Storage Expiry determines which items are eligible for expiry, it fails to exclude items on Legal Hold. This causes repeatedly unnecessary processing of the same items on legal hold for every expiry run.

Hotfix for Symantec Enterprise Vault (EV) 9.0, Build 1193, Cumulative Hotfix for the StorageFileWatch process

Hotfix for Symantec Enterprise Vault (EV) 9.0.0, Build 1193, Implement 8.3.7 converters patch for security fixes

An EVSVR DirectoryArchives Repair operation may not fully repair an Archive if it is wrongly believed that some folders are empty
http://www.symantec.com/docs/TECH201535

Violation of PRIMARY KEY constraint 'PK__#22A9241__55433A6B24916C89'. Cannot insert duplicate key in object 'dbo.@SavesetIDsAndTranIDs'
http://www.symantec.com/docs/TECH199832

When removing Enterprise Vault (EV) Storage from Backup mode, if the Storage Delete threads take longer than 5 minutes, the thread is terminated causing the Vault Stores to stay in Backup mode.
http://www.symantec.com/docs/TECH194848

During Client-Driven PST Migration folder names with backslashes are converted into separate folder paths
http://www.symantec.com/docs/TECH195491

Repairing an Index fails on specific items In Enterprise Vault 9.0.x
http://www.symantec.com/docs/TECH192464

Outlook intermittently crashes when using Virtual Vault
http://www.symantec.com/docs/TECH190109

Journaling performance may be reduced when using the InternalSMTPDomains registry key.

The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete.

The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.

Enterprise Vault Reporting fails to generate the reports 'Vault Store Usage by Archive' and 'Vault Store Usage by Billing Account'

Certain file type extensions with in a .zip file are not searchable.

Vault Cache synchronization may not complete after PST import

The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.

During a Site to Site user archive move, utilizing Move Archive, the wizard does not auto-detect the new archive on destination.

A backup of the Enterprise Vault (EV) data, using the EVBackup.xml file, will fail if a port number has been specified for the SQL server connection.

Clients may experience crashes of SearchProtocolHost.exe

During the Verify Stage (Step 5) of the Move Archive process, the Verification fails and the Move Archive Job returns "Completed with Errors".

Enterprise Vault (EV) hangs due to several hundred thousand open event handles by StorageFileWatch.exe

Web analytics tracking cookies cause EV OWA 2010 authentication to fail when accessing shared mailboxes externally.

Messages with attachments fail the synchronization of Virtual Vault during LoadBufferIntoXMLDOM function with a COM Error.

Storage Online generates Event ID 6578 during an archiving run.

Moving Folders Between Archive-Enabled Mailboxes Causes Synchronization to Fail

When opening "Search Archives" via the Site Level in the Enterprise Vault Administration Console this will not recognize HTTPS/SSL/Port 443 and will continue to default to HTTP.

Event ID 6592 is generated and some messages are unable to be archived.

Enterprise Vault for File System Archiving

New Partition wizard cannot enumerate additional Windows partitions
http://www.symantec.com/docs/TECH202390

Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls.
http://www.symantec.com/docs/TECH196698

EvNetAppPhSvr.exe restarts unexpectedly
http://www.symantec.com/docs/TECH196098

Enterprise Vault (EV) File System Archiving (FSA) file blocking alert email message is not sent if user login does not match email address format.
http://www.symantec.com/docs/TECH194302

Unexpected Placeholder (PH) recall when NetApp PH is accessed from Windows 7 Client

File System Archiving does not process the folder structure in alpha-numerical order on Celerra

The Enterprise Vault (EV) File System Archiving (FSA) agent may cause the cluster failover to hang when exporting the FSA registry data.

Issues with recall, move, or processing some items resulting in failure to display the item.

Windows Desktop Search (WDS) reconciles its index of Enterprise Vault's DB files multiple times

Selecting or Changing an Exchange System Mailbox Using the Getting Started Wizard or Vault Administration Console May Become Unresponsive

FSA summary migrator fails and reports an error in the dtrace.

The Enterprise Vault (EV) File System Archiving (FSA) task shows numerous errors stating 'An item with the same key has already been added.'

Enterprise Vault for Lotus Domino

Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found'
http://www.symantec.com/docs/TECH206075

Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected"
http://www.symantec.com/docs/TECH202591

Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters"
http://www.symantec.com/docs/TECH202463

While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox.
http://www.symantec.com/docs/TECH169452

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy
http://www.symantec.com/docs/TECH170053

Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@

When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy

Delegated Invitation notices are poison pilled when processed by the Domino Journal Task.

While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox.

Attempting to provision a Mail-In database with a multi-line name fails, when the combination of names is greater than 255 characters

Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning

Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder.

Event ID 41050 forcing a manual restart of Enterprise Vault Services in order to make the server operational.

EVLotusDominoarchivingtask repeatedly attempts to archive mailboxes that have been deleted.

ev_Mail85.ntf displays either 'Invalid or nonexistent document' or 'Notes Id not found' in the status bar of the Notes Client.

Attempting to open a calendar item in Lotus iNotes results in an error message.

Event ID's 40967 and 6654 are generated when the archiving process hangs during archiving runs.

Enterprise Vault Compliance Accelerator

Unable to change the Sampling percentage of an Application or Department search to a fraction.
http://www.symantec.com/docs/TECH195951

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112

Unable to access the Accelerator Server from a Windows 7 workstation

Vault Interest is not functioning in Enterprise Vault 9.0

Enterprise Vault Discovery Accelerator

Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater.
http://www.symantec.com/docs/TECH189112

Error - Could not get Custodian for AddressOwnerID

Unable to access the Accelerator Server from a Windows 7 workstation

Custodian Manager synchronization fails on some groups with Event ID 18, 28 and 34 errors.

Vault Interest is not functioning in Enterprise Vault 9.0

Enterprise Vault Discovery Collector
NONE

Enterprise Vault for Microsoft SharePoint

Users are unable to open Microsoft (MS) SharePoint Enterprise Vault (EV) archived documents with MS Office 2010 using an HTTPS connection.
http://www.symantec.com/docs/TECH192789

Enterprise Vault for SMTP

NONE

Known Issues Found in Prior Versions That Still Exist in 9.0
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
User Delete requests when in Backup mode deletes the shortcut without warning
http://www.symantec.com/docs/TECH205556

Vault Cache sync fails due to "An invalid character was found in text content"
http://www.symantec.com/docs/TECH154692

Export Archive wizard displays the incorrect retention category on the "Confirm your export settings" page.
http://www.symantec.com/docs/TECH204431

Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB
http://www.symantec.com/docs/TECH130286

EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache
http://www.symantec.com/docs/TECH200200

During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site.
http://www.symantec.com/docs/TECH200877

Distribution list contacts are incorrectly turned into shortcuts and show the name "Group" in Virtual Vault (VV)
http://www.symantec.com/docs/TECH200878

When the EnterpriseVaultAudit database is on a separate SQL Instance than the EnterpriseVaultDirectory database, the EVBackup.xml will not show the correct locations.
http://www.symantec.com/docs/TECH197668

The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected.
http://www.symantec.com/docs/TECH199782

Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.
http://www.symantec.com/docs/TECH189985

Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing http://www.symantec.com/docs/TECH188919 Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.
http://www.symantec.com/docs/TECH188007

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868

Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer
http://www.symantec.com/docs/TECH163075

Unable to create Enterprise Vault (EV) partition
http://www.symantec.com/docs/TECH185952

Deleting a site
http://www.symantec.com/docs/TECH186276

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

Deleting a Public Folder Favorite from Outlook 2010 may attempt to delete the archived items within the folder.

Attachment creation date may not indexed properly if the attachment is an .MSG

Client add-on logging for Virtual Vault does not currently provide details as to the reason why it may be in a Read Only state.

Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database.

Items archived from an Exchange managed folder may not have the correct retention category applied

Mailbox Archive task configured with custom filtering fails due to 10 consecutive items with invalid Author Properties

Transaction History setting is not retrospectively set/honored

The Enterprise Vault (EV) StorageFileWatch process may stop processing if there are a large number of unreferenced SISParts found.

EVSVR Repair DBReferences can fail when processing remote network shared partitions

The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".

After upgrading from Enterprise Vault (EV) 8.0 to Enterprise Vault (EV) 9.0, opening archived items through Outlook Web Access (OWA) Search Archive times out and returns the html version of the item.

Outlook 2007 crashes when attempting to open specific items from Virtual Vault.

Non-Enterprise Vault (EV) enabled mailbox user with delegate access to other EV enabled mailboxes gives incorrect Outlook buttons and behaviors.

Duplicate Search Results Returned When Utilizing Windows Desktop Search (WDS) and Virtual Vault

The following item has been moved in the mailbox but it could not be updated in the archive.

The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".

Archived messages that are moved to another mailbox do not get updated.

When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.

"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder.

Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB.

The EVConverterSandbox has high CPU usage after upgrade to EV 9.x.

Vault Cache synchronization fails for a user with delegate access to another mailbox.

Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive.

Event ID 2777 occurs when attempting to manually archive a folder.

When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission.

Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'.

Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files"

Entrust encrypted messages, and other 3rd party application operations, report an Access Denied error when opened from Virtual Vault

Virtual Vault Fails to Synchronize If Archives Have Large Number of Folders

When attempting to archive S/MIME signed email manually or during a scheduled archive, email item will change to Pending, then revert back to an unarchived item.

http://entsupport.symantec.com/docs/354395

An export of entire archive to a mailbox may fail with Event ID 6768 stating 'The mailbox does not have enough space to complete the export archive operation.'

http://entsupport.symantec.com/docs/357523

An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently

http://entsupport.symantec.com/docs/357562

When a user has been moved from one Exchange Server to another, the Enterprise Vault Hidden Message is not updated.

http://entsupport.symantec.com/docs/357366

Event ID 6759 is received when the partition is configured to use a single node Centera.

http://entsupport.symantec.com/docs/355913

Cannot successfully synchronize vault cache if archive item has outdated received date.

http://entsupport.symantec.com/docs/355149

Importing calendar items and schedules with attachments from a PST will cause the import to fail and not continue if the setting use message body is applied for shortcut content.

http://entsupport.symantec.com/docs/355355

Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database

http://entsupport.symantec.com/docs/334735

Unable to rebuild user index from an "Un-Structured" Archive (EV5 or earlier) as "Structured" after upgrading to Symantec Enterprise Vault (EV) 8.0 SP3.

http://entsupport.symantec.com/docs/351323

Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information.

http://entsupport.symantec.com/docs/338479

Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access

http://entsupport.symantec.com/docs/347464

Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access (OWA) 2007

http://entsupport.symantec.com/docs/348049

Unable to restore Public Folder items when using replica Public Folders.

http://entsupport.symantec.com/docs/347846

Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location

http://entsupport.symantec.com/docs/340313

Error opening shortcuts using EV 8 client if user is disabled and had their mailbox "zapped"

http://entsupport.symantec.com/docs/338250

When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST.

http://entsupport.symantec.com/docs/350783

When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location.

http://entsupport.symantec.com/docs/348473

Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.

http://entsupport.symantec.com/docs/347219

When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items."

http://entsupport.symantec.com/docs/346184

When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.

http://entsupport.symantec.com/docs/346170

When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly

http://entsupport.symantec.com/docs/345358

During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived

http://entsupport.symantec.com/docs/345355

Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation

http://entsupport.symantec.com/docs/345338

Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt)

http://entsupport.symantec.com/docs/344681

"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings.

http://entsupport.symantec.com/docs/344617

When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.

http://entsupport.symantec.com/docs/341590

After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in

http://entsupport.symantec.com/docs/340554

Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled.

http://entsupport.symantec.com/docs/340252

All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name.

http://entsupport.symantec.com/docs/340049

Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server.

http://entsupport.symantec.com/docs/337027

Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On"

http://entsupport.symantec.com/docs/336695

ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body.

http://entsupport.symantec.com/docs/336692

Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder.

http://entsupport.symantec.com/docs/336689

Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007

http://entsupport.symantec.com/docs/336688

When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed.

http://entsupport.symantec.com/docs/336047

When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases

http://entsupport.symantec.com/docs/332903

When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.

http://entsupport.symantec.com/docs/329757

After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.

http://entsupport.symantec.com/docs/329569

The archive task will not delete expired shortcuts if Storage Expiry is set to Never.

http://entsupport.symantec.com/docs/329346

Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder

http://entsupport.symantec.com/docs/327263

Running the Expiry report in Outlook shows items beyond the expiry days when using ItemGranularityOnly indexing.

http://entsupport.symantec.com/docs/327122

The selected item could not be restored. The Archiving Task is not currently running. Please try again later." is returned when trying to restore a Public Folder archived item.

http://entsupport.symantec.com/docs/326691

Unable to set backup mode after a Building Blocks failover

http://entsupport.symantec.com/docs/324052

No option to limit the amount of Basket restores

http://entsupport.symantec.com/docs/322817

Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system

http://entsupport.symantec.com/docs/319731

The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details

http://entsupport.symantec.com/docs/318538

Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode.

http://entsupport.symantec.com/docs/317734

Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index.

http://entsupport.symantec.com/docs/317546

Enterprise Vault for File System Archiving

Errors retrieving multiple placeholders from VNX
http://www.symantec.com/docs/TECH200406

When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.

Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content.

The Delete permission is not properly granted to the Archive when using Enterprise Vault (EV) File System Archiving (FSA) and share permissions.

Slow recalls of items over 100 MB with Pass-Through Recall enabled and EMC Celerra

Fsautility is returning 'The network path was not found' error when attempting to perform restore using the -t command line option.

Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors

Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk.

http://entsupport.symantec.com/docs/357180

Event Id's 13345 and 13360 during File System Archiving run

http://entsupport.symantec.com/docs/355656

Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection.

http://entsupport.symantec.com/docs/355885

"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format.

http://entsupport.symantec.com/docs/347212

The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault.

http://entsupport.symantec.com/docs/345890

File types are not blocked when File Blocking with content checking is enabled.

http://entsupport.symantec.com/docs/340879

'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC).

http://entsupport.symantec.com/docs/340270

"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms

http://entsupport.symantec.com/docs/326556

Unable to set backup mode after a Building Block failover

http://entsupport.symantec.com/docs/324052

No option to limit the amount of Basket restores

http://entsupport.symantec.com/docs/322817

After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966

http://entsupport.symantec.com/docs/320264

During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.'

http://entsupport.symantec.com/docs/317449

Enterprise Vault for Lotus Domino

Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes
http://www.symantec.com/docs/TECH200999

Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site
http://www.symantec.com/docs/TECH176734

When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device.

Post archive shortcut updates are not working as expected for repeating calendar entries that have both expired and unexpired items.
http://www.symantec.com/docs/TECH142019

EVLotusDominoJournalTask.exe processes stay running in task manager after the Domino Journaling task is stopped or when Enterprise Vault services are shutdown

http://entsupport.symantec.com/docs/356918

Unable to import NSF files since upgrade to EV8 SP4

http://entsupport.symantec.com/docs/355554

Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails.

http://entsupport.symantec.com/docs/357450

If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.

http://entsupport.symantec.com/docs/338161

The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options.

http://entsupport.symantec.com/docs/336985

Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC

http://entsupport.symantec.com/docs/334880

Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.

http://entsupport.symantec.com/docs/334760

Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used.

http://entsupport.symantec.com/docs/332287

Enterprise Vault search application for Domino is not accessible for Domino Web Access users.

http://entsupport.symantec.com/docs/331590

Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash ""

http://entsupport.symantec.com/docs/326791

Enterprise Vault Compliance Accelerator
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed.
http://www.symantec.com/docs/TECH199094

Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups.
http://www.symantec.com/docs/TECH159406

Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups.

Opening the Client interface or make application level changes takes minutes.

Error converting data type timestamp to numeric

Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items

Scheduled Search will not run and Schedules cannot added or modified.

Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report in Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA).

How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Items remain in the tblSearchResults table after all searches have completed

Compliance Accelerator client does not enable the Save button when editing text field in a saved scheduled search.

Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search

Employee Groups do not automatically synchronize and email addresses do not appear for Monitored Employees that were added after upgrading to Compliance Accelerator version 8.0 Service Pack 5 or version 9.0 base

Error converting data type timestamp to numeric

http://entsupport.symantec.com/docs/355601

Attempting to access an Enterprise Vault Compliance Accelerator Customer using the CA Client results in the error "Unable to connect".

http://entsupport.symantec.com/docs/355493

Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked.

http://entsupport.symantec.com/docs/348439

Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria.

http://entsupport.symantec.com/docs/348100

The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0

http://entsupport.symantec.com/docs/346581

How to apply granular SQL permissions to replace the sysadmin role

http://entsupport.symantec.com/docs/345660

Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients

http://entsupport.symantec.com/docs/345341

Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined".

http://entsupport.symantec.com/docs/340948

Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed.

http://entsupport.symantec.com/docs/336088

'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives

http://entsupport.symantec.com/docs/335375

After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated

http://entsupport.symantec.com/docs/327086

Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.

http://entsupport.symantec.com/docs/317529

Enterprise Vault Discovery Accelerator

Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.
http://www.symantec.com/docs/TECH202081
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Attempting to enable or disable a Discovery Accelerator (DA) Case for Analytics fails due to unfinished or non-existent processes.
http://www.symantec.com/docs/TECH183565

Opening the Client interface or make application level changes takes minutes.

Error converting data type timestamp to numeric

Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report in Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA).

Enterprise Vault (EV) Discovery Accelerator (DA) exports and Productions show status as 'Finished' with items in the Failed export folder.

Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted

Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Items remain in the tblSearchResults table after all searches have completed

There is a fifty (50) character limit for the user defined export folder location

Timeout when selecting Custodian Groups from the main Custodian Manager web page

Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search

Drilling down to search details in Enterprise Vault (EV) Discovery Accelerator (DA) Reports produces error

Applying legal holds causes StorageOnlineOpns process to consume excessive amounts of memory
http://entsupport.symantec.com/docs/358427

Error converting data type timestamp to numeric

http://entsupport.symantec.com/docs/355601

When reviewing items that were journal archived with Enterprise Vault 8.0 SP3 and 8.0 SP4 for Lotus Domino, the Discovery Accelerator client duplicates author and receipient information into the BCC field.

http://entsupport.symantec.com/docs/351658

Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error

http://entsupport.symantec.com/docs/346806

Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search

http://entsupport.symantec.com/docs/346726

How to apply granular SQL permissions to replace the sysadmin role

http://entsupport.symantec.com/docs/345660

Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles.

http://entsupport.symantec.com/docs/338062

Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed.

http://entsupport.symantec.com/docs/336088

Discovery Accelerator export fails to move a message into .PST file.

http://entsupport.symantec.com/docs/335042

The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s).

http://entsupport.symantec.com/docs/329929

After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated.

http://entsupport.symantec.com/docs/327086

Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.

http://entsupport.symantec.com/docs/317529

Enterprise Vault Discovery Collector

Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192

Enterprise Vault for Microsoft SharePoint

SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived

The Sharepoint archiving task may not find items to archive if the AllItems.aspx page has been modified.

StorageOnlineOpns becomes unresponsive after many archived item retrieval requests are received from a SharePoint 64-bit Web Frontend server

Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site.

http://entsupport.symantec.com/docs/302921

Enterprise Vault for SMTP