Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 355337

Article:TECH136430  |  Created: 2010-01-08  |  Updated: 2010-09-29  |  Article URL http://www.symantec.com/docs/TECH136430
Article Type
Technical Solution


Environment

Issue



 Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 355337


Solution



Summary
This hotfix contains a recommended fix for the Backup Exec 12.5 for Windows Server.

Affected versions

Backup Exec 12.5 revision 2213 32bit Media Servers

Backup Exec 12.5 revision 2213 x64bit Media Servers

Backup Exec 12.5 revision 2213 32bit Remote Agents for Windows Servers

Backup Exec 12.5 revision 2213 x64bit Remote Agents for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.

- Before installing this hotfix, Backup Exec for Windows 12.5 Service Pack 4 must be installed. Service Pack 4 can be obtained here: www.symantec.com/docs/TECH135716

Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.


Download links
For 32bit Media Servers:
www.symantec.com/docs/TECH140855
For x64bit Media Servers:
www.symantec.com/docs/TECH140856

Issue(s) resolved
-
The System State restore of Windows Server 2008 fails with error "Final error: 0xe000fee5 - A failure occurred restoring because the files cannot be replaced and no alternate location was specified." ( For more details, please refer to this document: www.symantec.com/docs/TECH76846)

- Unknown loop error -536870062 would be reported during Intelligent Disaster Recovery of Windows Server 2008 ( For more details, please refer to this document: www.symantec.com/docs/TECH76847)

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name

File Version

File Size

File Date

File Time

\Agents\RAWS32\Updates\RAWS322213RHF355337.msp

 

2,127,872

9/1/2010

12:22:02

\Agents\RAWSX64\Updates\RAWSx642213RHF355337.msp

 

3,671,552

9/1/2010

12:22:02

\Agents\SAP\R3\sapr32213RHF355337.msp

 

319,488

9/1/2010

12:22:02

\bedsshadow.dll

12.5.2213.179

1,152,840

9/1/2010

12:22:00

\bedsnt5.dll

12.5.2213.179

1,758,536

9/1/2010

12:19:52

\bedscomn.dll

12.5.2213.179

271,176

9/1/2010

12:19:52

\idr\disk4\AMD64\bedrwiz.ex_

12.5.2213.179

2,722,365

9/1/2010

12:21:18

\idr\disk4\I386\bedrwiz.ex_

12.5.2213.179

1,781,507

9/1/2010

12:21:20

\Agents\RAWSX64\Setup.exe

12.5.2213.511

1,327,432

9/1/2010

12:22:06

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

 

File Name

File Version

File Size

File Date

File Time

\Agents\RAWS32\Updates\RAWS322213RHF355337.msp

 

2,127,872

9/1/2010

15:28:06

\Agents\RAWSX64\Updates\RAWSx642213RHF355337.msp

 

3,671,552

9/1/2010

15:28:06

\Agents\SAPX64\R3\sapr32213RHF355337.msp

 

543,744

9/1/2010

15:28:06

\bedsshadow.dll

12.5.2213.179

1,563,464

9/1/2010

15:27:58

\bedsnt5.dll

12.5.2213.179

2,578,248

9/1/2010

15:26:18

\bedscomn.dll

12.5.2213.179

325,448

9/1/2010

15:26:18

\x86\bedscomn.dll

12.5.2213.179

271,176

9/1/2010

15:28:02

\idr\disk4\AMD64\bedrwiz.ex_

12.5.2213.179

2,722,365

9/1/2010

15:27:18

\idr\disk4\I386\bedrwiz.ex_

12.5.2213.179

1,781,507

9/1/2010

15:27:22

\Agents\RAWS32\Setup.exe

12.5.2213.511

858,440

9/1/2010

15:28:08

 

Backup Exec 32bit Remote Agents for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name

File Version

File Size

File Date

File Time

\raws\bedsshadow.dll

12.5.2213.179

1,152,840

9/1/2010

15:12:40

\raws\bedsnt5.dll

12.5.2213.179

1,758,536

9/1/2010

15:12:38

\raws\bedscomn.dll

12.5.2213.179

271,176

9/1/2010

15:12:38

Backup Exec x64bit Remote Agents for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name

File Version

File Size

File Date

File Time

\raws\bedsshadow.dll

12.5.2213.179

1,563,464

9/1/2010

15:17:34

\raws\bedsnt5.dll

12.5.2213.179

2,578,248

9/1/2010

15:17:26

\raws\bedscomn.dll

12.5.2213.179

325,448

9/1/2010

15:17:26

\raws\x86\bedscomn.dll

12.5.2213.179

271,176

9/1/2010

15:17:42

 

 


Supplemental Materials

SourceETrack
Value1894305
Description

Manual DR fails with 0xe000FEE5 on w2k8 (not R2) after having installed R2 hotfix 331998


SourceETrack
Value1894356
Description

IDR: local IDR fails by "unknown loop error -536870062" after having installed R2 hotfix 331998



Legacy ID



355337


Article URL http://www.symantec.com/docs/TECH136430


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