Full Exchange backups with CPS and GRT enabled fail with the following error: Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-515 The timestamp in the next log does not match the expected timestamp.

Article:TECH136442  |  Created: 2010-01-07  |  Updated: 2013-03-05  |  Article URL http://www.symantec.com/docs/TECH136442
Article Type
Technical Solution


Issue



Full Exchange backups with CPS and GRT enabled fail with the following error: Unable to complete the operation for the selected resource using the specified options. The following error was returned when opening the Exchange Database file: '-515 The timestamp in the next log does not match the expected timestamp.


Error



Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.


Solution



If CPS or GRT are not enable for the backup, the job will succeed.

Workaround:
Disable CPS and run incremental backups or turn off GRT.

Permanent Solution
This issue is resolved in Backup Exec 2010 R2 Hotfix 143746


Supplemental Materials

SourceETrack
Value2063620
Description

GRT: CPS enabled Exch backups fail with: -515 The timestamp in the next log does not match the expected timestamp.



Legacy ID



355322


Article URL http://www.symantec.com/docs/TECH136442


Terms of use for this information are found in Legal Notices