My Notification Server is hanging during an upgrade or is just taking a long time to complete

Article:TECH13663  |  Created: 2006-04-26  |  Updated: 2006-06-07  |  Article URL http://www.symantec.com/docs/TECH13663
Article Type
Technical Solution


Issue



My Notification Server is hanging during an upgrade or just taking a long time to complete?

Environment



Notification Server 6.0.5287 (SP2) upgrading to Notification Server 6.0.6074 (SP3).
Installed with Altiris Monitor Solution  Pack for Altiris Infrastructure which is a component of Altiris Monitor Solution.

Cause



When you have installed with Altiris Monitor Solution Pack for Altiris Infrastructure the SP3 upgrade process can increase by several hours.


Solution



You need to cancel the upgrade and replace the configuration files for Monitor Solution with the ones attached to this article. These files need to be loaded into the directory "Altiris\Monitor\Config" and will replace the files already present in that directory

Attachments

Monitor solution upgrade Config.zip (17 kBytes)

Legacy ID



22113


Article URL http://www.symantec.com/docs/TECH13663


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