Domino agent backup fails with the error "A communications failure has occurred with a Lotus resource." when the entire volume is selected from under the Lotus Domino Databases Icon.

Article:TECH136836  |  Created: 2010-01-21  |  Updated: 2011-09-26  |  Article URL http://www.symantec.com/docs/TECH136836
Article Type
Technical Solution


Subject

Issue



Domino agent backup fails with the error "A communications failure has occurred with a Lotus resource." when the entire volume is selected from under the Lotus Domino Databases Icon.


Error



A communications failure has occurred with a Lotus resource
V-79-57344-65296 - The database server is not responding. Backup set canceled.


Solution



The backup job fails with the following error if the entire volume is selected under Lotus Domino Databases Icon:
A communications failure has occurred with a Lotus resource
V-79-57344-65296 - The database server is not responding. Backup set canceled.

The Windows Application Event viewer has Event ID: 65215 generated with the following description:
The connection to the Lotus Domino server has been lost. The following error was reported: Notes Agent:CLNFileSystem::OpenObj - Access Violation Exception Caught.

Resolution:
This issue has been resolved with Hotfix 351400 for Backup Exec 2010.  See related documents for more information
 


Supplemental Materials

SourceETrack
Value2024535
Description

Domino: Backup fails with the error "A communications failure has occurred with a Lotus resource." when the entire volume is selected from under the Lotus Domino Databases Icon.


SourceUMI
ValueV-79-57344-65296
Description

The database server is not responding. Backup set canceled.



Legacy ID



357882


Article URL http://www.symantec.com/docs/TECH136836


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