NetBackup Appliance Compatibility Notes

Article:TECH136970  |  Created: 2010-01-24  |  Updated: 2014-06-19  |  Article URL
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Technical Solution




NetBackup Appliance Compatibility Notes 



Appliance Platform

The NetBackup appliances are Symantec defined platforms of hardware, firmware and software.  This includes driver revisions, OS levels and patches of all devices or software components.  There are no modifications allowed without the express instructions of Symantec Technical Support.  Modifications to the appliance in any fashion without express instructions from Symantec Technical Support will void warranty and result in an unsupported configuration.

Please see the the below policy document for more information in this regard: 


Additionally, the only supported patches that may be applied to the NetBackup Appliances are the appliance-specific patches at the following link
Applying PureDisk or NetBackup patches that are not specifically released for the appliance will result in a compromised and unsupported configuration.


Every NetBackup appliance software release is a SUSE Linux-based version of PureDisk or NetBackup.  Unless otherwise noted, the appliance has the same compatibility with other agents or products as the underlying PureDisk or NetBackup Product. 

For example, a NetBackup 5200 v2.0.2 Master/Media Server appliance (based on has the same compatibility with another NetBackup, PureDisk or Backup Exec host as a non-appliance Master/Media Server unless otherwise noted.

Master/Media Server Compatibility

See the Release Notes of the applicable appliance software version for Master/Media compatbility information.  Release Notes can be found on the appliance landing page.


Hardware Compatibility

See the "NetBackup Appliances" section in the NetBackup Hardware Compatibility Lists for additional compatibility information, such as supported Tape Drives for the 52xx series and supported agents for the 50xx series.
See the Related Article linked below for supported use of a specific alternate GBIC and copper cabling on 10Gb Ethernet ports.


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Terms of use for this information are found in Legal Notices