Unable to restart the deduplication folder after a power failure on the media server because the postgresql-8.3 service will not start.
| Article:TECH136974 | | | Created: 2010-01-25 | | | Updated: 2012-02-10 | | | Article URL http://www.symantec.com/docs/TECH136974 |
Problem
Unable to restart the deduplication folder after a power failure on the media server because the postgresql-8.3 service will not start.
Error
Windows could not start the postgresql-8.3 service on Local Computer.
Error 1053: The service did not respond to the start or control request in a timely fashion.
Cause
If the machine is powered down while the postgresql-8.3 service is still running, it is possible that the file that postgresql uses to determine if there is already an instance running is still on the system. The presence of this file prevents the postgres service from starting up because it thinks it is already running.
Solution
2. Use the Windows Services Control Panel to make sure that the postgresql-8.3 service is not running. If it is not running, delete the <Storage>\databases\pddb\data\Postmaster.pid file.
3. Start the Backup Exec Deduplication Manager service.
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| Source | UMI |
| Value | V-370-59792-40000 |
| Description | Backup Exec Support Tool Report - "Is Backup Exec Deduplication service, postgresql-8.3, failing to start due to a left over postmaster.pid file?" |
| Source | Event ID |
| Value | Error 1053 |
| Description | The service did not respond to the start or control request in a timely fashion. |
Legacy ID
358058
Article URL http://www.symantec.com/docs/TECH136974
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