VOM displays a fault that vxdclid is not running on the Managed Host when it is

Article:TECH137016  |  Created: 2010-01-26  |  Updated: 2010-11-09  |  Article URL http://www.symantec.com/docs/TECH137016
Article Type
Technical Solution


Environment

Issue



VOM displays a fault that vxdclid is not running on the Managed Host when it is


Error



The vxdclid process is not running on this host (displayed in GUI)


Environment



VOM 3.0 / 3.0 RU1 Managed host reporting to VOM Server 3.0 or 3.0 RU1


Solution



ERROR Display:
 
Home Page Display:
 

# ps -aef|grep vxdclid
   root  9235  7269   0 10:46:45 pts/1       0:00 grep vxdclid
   root 21915     1   0 09:50:12 ?           0:00 /opt/VRTSsfmh/bin/vxdclid
#

This is a known issue when monitoring Solaris and AIX hosts running Storage Foundation 5.0MP3RP1.  This error will occur in Linux 5.0MP4RP1 .  HP-UX is not affected.

Following workaround can be used to avoid this issue (work-around will disable disk, HBA and volume performance statistics gathering)

SUMMARY

o  Make a backup copy of /etc/vx/dcli/sfm/conf/dcli_conf.ini and comment out the following lines (#):

VolumeLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_volume
DiskLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_disk
DmpCtlrLog = /var/opt/VRTSsfmh/stats/6hour.vrts_dmp_ctlr

DETAILS:

1)    Go the following directory:
      # cd /etc/vx/dcli/sfm/conf

2)    Make a backup copy of the dcli_conf.ini configuration file.
      #  cp dcli_conf.ini dcli_conf.ini.bak

3)   Comment out the following lines (#).

Change:

VolumeLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_volume
DiskLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_disk
DmpCtlrLog = /var/opt/VRTSsfmh/stats/6hour.vrts_dmp_ctlr

to:

# VolumeLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_volume
# DiskLog = /var/opt/VRTSsfmh/stats/6hour.vrts_vxvm_disk
# DmpCtlrLog = /var/opt/VRTSsfmh/stats/6hour.vrts_dmp_ctlr
 

 
For Permanent fix please upgrade the VOM managed host and server to VOM 3.1 from http://go.symantec.com/vom/






 

Supplemental Materials

SourceETrack
Value1952199
Description

vxdclid is incompatible with UxRT 5.0MP3RP4


Legacy ID



358102


Article URL http://www.symantec.com/docs/TECH137016


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