Symantec Endpoint Protection for Macintosh will not install to a non-system drive or partition.

Article:TECH137364  |  Created: 2010-08-05  |  Updated: 2013-10-29  |  Article URL http://www.symantec.com/docs/TECH137364
Article Type
Technical Solution

Product(s)


Subject

Issue



 When installing Symantec Endpoint Protection for Macintosh you are unable to install it to a non-system drive or partition.


Error



 

When attempting to install to drive other than the system drive you may receive the following error in the installer dialog:

"Symantec Endpoint Protection can't be installed on this disk. This software requires the Mac OS X BSD package."

The destination drive in the installer dialog will also have an exclamation point over it.

The operating system's install.log (viewable via Console, under Files, /private/var/log), which is where the Symantec Endpoint Protection for Mac's installation record is logged, may reveal a failure to locate the file /Library/Receipts/BSD.pkg.


Solution



Symantec Endpoint Protection for Mac must be installed to the system drive.

If you are choosing the system drive as destination and still see these errors, there is possible corruption of the system installation; run the Macintosh Disk Utility and Verify Disk and/or Verify Disk Permissions. The OS X BSD package is included as part of modern Macintosh OS installations and is not a separately installable option. If /Library/Receipts/BSD.pkg is missing or damaged, then the installer cannot verify BSD is installed.




Article URL http://www.symantec.com/docs/TECH137364


Terms of use for this information are found in Legal Notices