Backup jobs fail if the Hotadd transport mode is selected when using ESX 4.1

Article:TECH137620  |  Created: 2010-08-11  |  Updated: 2014-04-24  |  Article URL http://www.symantec.com/docs/TECH137620
Article Type
Technical Solution


Issue



Agent for VMware Virtual Infrastructure (AVVI) based backup jobs fail if the Hotadd transport mode is selected when backing up virtual machines on ESX 4.1


Error



Unable to open a disk of the virtual machine.

 


Cause



Backup Exec 2010 R2 does not support the “Hotadd” transport mode for backups with ESX 4.1.

 

 


Solution



 

Select a different transport mode in the backup job properties (ie: SAN or nbd) or upgrade to Backup Exec 2010 R3 or above.

 

 


Supplemental Materials

SourceETrack
Value2109450
Description

AVVI: Backup jobs fail if the HotAdd transport mode is selected when using ESX 4.1



Legacy ID



358281


Article URL http://www.symantec.com/docs/TECH137620


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