ltid log shows "Failed to reset the device allocations for this host, status=3000000"

Article:TECH137654  |  Created: 2010-08-11  |  Updated: 2012-09-07  |  Article URL http://www.symantec.com/docs/TECH137654
Article Type
Technical Solution


Issue



ltid log contains the following:

18:46:24.195 [127278] <16> InitializeOrb: CORBA::EXCEPTION connection to host xxxx.com failed. exception = COMM_FAILURE
18:46:24.196 [127278] <16> qmgmt_releaseMediaServerResources: ERROR: failed to initialize RB orb
18:46:24.196 [127278] <3> logstderrmsg: Failed to reset the device allocations for this host, status=3000000
18:46:58.325 [127278] <16> InitializeOrb: CORBA::EXCEPTION connection to host xxxx.com failed. exception = COMM_FAILURE
18:46:58.325 [127278] <16> qmgmt_releaseMediaServerResources: ERROR: failed to initialize RB orb
18:46:58.325 [127278] <3> logstderrmsg: Failed to reset the device allocations for this host, status=3000000


Cause



nbrb was hung on the master server. This was confirmed by running <install_path>/netbackup/bin/admincmd/nbrbutil -dump which hung.


Solution



Restarted Netbackup processes on the master server.




Article URL http://www.symantec.com/docs/TECH137654


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