When users are unable to open an archived item through the EV mailbox shortcut or file placeholder, it may be necessary to find the corresponding .DVS file to help determine if the archived item actually exists on disk.  In EV 8 , a DVS file is a complete archived object.

Note : For Microsoft Exchange archiving follow the steps below (not applicable when Vault Store partition is located on EMC Centera):

1.  Open Microsoft Outlook and select the archived item.

2.  Press CTRL + SHIFT and left-click any one of the EV toolbar buttons to open the EV Diagnostic window.

3.  Click the Vault Information button.  

4.  In the section titled Selected Item Properties, scroll down to the Saveset ID.  A character string should be displayed similar to: