Error: "Access denied" while installing "Local Only" version of the Symantec Risk Management System (RMS) Console.

Article:TECH138093  |  Created: 2010-08-19  |  Updated: 2010-09-30  |  Article URL http://www.symantec.com/docs/TECH138093
Article Type
Technical Solution


Issue



Error: "Access denied" while installing "Local Only" version of the Symantec Risk Management System (RMS) Console.


Cause



The user attempting to install the "Local Only" version of the RMS Console is not a member of the Local Admins and Distributed Com groups on the machine that houses the Information Server (IS).


Solution



Add the user to the Local Admin and the Distributed Com groups on the IS machine, have them log off, then log back in and rerun the setup.


Attachments

bvis rms console installation error.
BVIS_INST_ERROR.bmp (962 kBytes)


Article URL http://www.symantec.com/docs/TECH138093


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