Win2k8 x64, IE 8 would time out in the report screen on most queries.

Article:TECH138138  |  Created: 2010-08-20  |  Updated: 2010-10-20  |  Article URL http://www.symantec.com/docs/TECH138138
Article Type
Technical Solution


Issue



Win2k8 x64, IE 8 would time out in the report screen on most queries.


Error



Win2k8 x64, IE 8 would time out in the report screen on most queries.


Environment



Win2008x64


Solution



This solution can be referenced on the following Microsoft KB article

http://support.microsoft.com/kb/181050.

The timeout in my instance was only 10 seconds, (not the 10 minutes stated in the article) making most choices in control panel fail.

The instructions were:

Add a ReceiveTimeout DWORD entry with a value of (<number of seconds>)*1000 in the following registry subkey: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings For example, if you want the time-out duration to be 8 minutes, set the value of the ReceiveTimeout entry to 480000 (<480>*1000). Restart the computer. I did not have to restart the computer. I changed the IE8 default value of 10 seconds to the 8 minutes shown in the article. Closing and re-opening IE provided instant access to all reports selected from the Control Panel. I was not able to locate anywhere else in the registry besides the Current User hive to make this change.




Article URL http://www.symantec.com/docs/TECH138138


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