Backup Exec 12.5 revision 2213 Hotfix 357378

Article:TECH138208  |  Created: 2010-08-23  |  Updated: 2012-01-24  |  Article URL http://www.symantec.com/docs/TECH138208
Article Type
Technical Solution


Issue



Backup Exec 12.5 revision 2213 Hotfix 357378


Solution



Summary

This hotfix contains a recommended fix for Backup Exec.
 
Affected versions
Backup Exec 12.5 revision 2213 32 bit Media Servers
Backup Exec 12.5 revision 2213 x64 bit Media Servers
Backup Exec 12.5 revision 2213 32 bit Remote Agents for Windows Servers
Backup Exec 12.5 revision 2213 x64 bit Remote Agents for Windows Servers
 
Prerequisites
 
- Before installing this hotfix, Service Pack 4 must be installed. Service Pack 4 can be obtained here: www.symantec.com/docs/TECH135716
  
- Administrative privileges are required to install this hotfix.
 
Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- For "Unable to select some DB2/ORACLE sets" issue, "catrebuildindex -r" must be run after the patch has been applied, with the services stopped.
 
Download links
For 32bit Media Servers: www.symantec.com/docs/TECH138211
For x64bit Media Servers: www.symantec.com/docs/TECH138213
 
 
Issue(s) resolved
 
Exchange Agent:
- Exchange 2007 GRT backup to a NAS device fails with the error: The following error was returned when opening the Exchange Database file: 'JET_errDatabaseDirtyShutdown...' after Backup Exec hotfix 337202 has been installed.
www.symantec.com/docs/TECH129757
Restore of individual email messages from Granular Recovery Technology (GRT) enabled Exchange Information Store backup sets on tape fails with the error "Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again"
www.symantec.com/docs/TECH135152
The duplicate backup job of an Exchange agent backup from disk to tape fails with an insufficient disk space error. 
www.symantec.com/docs/TECH136838
During a GRT (Granular Restore Technology) restore of deleted items from an Exchange 2003 backup, beremote.exe may crash
www.symantec.com/docs/TECH124508
 
Sharepoint Agent:
SharePoint 2007 backups fail intermittently with "Unable to Attach" error in a multi server SharePoint Farm setup on Windows 2008 Operating System with clustered SQL 2005/2008 as backend.
www.symantec.com/docs/TECH75269
 
NDMP Agent:
Unable to restore from EMC NDMP duplicate backup sets in Backup Exec for Windows 12.5. 
www.symantec.com/docs/TECH136768
Restore selections from Duplicate jobs using the NDMP Option only show the folder structure, not the file names.
www.symantec.com/docs/TECH75049
 
Oracle Agent:
DB2/ORACLE: Unable to select some DB2/ORACLE sets when create a duplicate job
 
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186
 
Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187
 
File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
 

Backup Exec 32bit Media Servers <and Remote Administrator consoles>

Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size Date Time
\Agents\RAWS32\Updates\RAWS322213RHF357378.msp   2,180,096 7/30/2010 16:31:00
\Agents\RAWSX64\Setup.exe 12.5.2213.511 1,327,432 7/30/2010 16:31:02
\Agents\RAWSX64\Updates\RAWSx642213RHF357378.msp   3,804,672 7/30/2010 16:31:00
\Agents\SAP\R3\sapr32213RHF357378.msp   275,456 7/30/2010 16:31:00
\BeCatSrv.dll 12.5.2213.178 883,016 7/30/2010 16:30:56
\BEDSMBox.dll 12.5.2213.178 369,480 7/30/2010 16:31:00
\bedsnt5.dll 12.5.2213.178 1,753,416 7/30/2010 16:30:22
\bedsxese.dll 12.5.2213.178 193,864 7/30/2010 16:31:00
\beimage.dll 12.5.2213.178 583,496 7/30/2010 16:30:58
\betopcat.sql   123,139 7/30/2010 16:30:56
\EDBProv.dll 12.5.2213.178 512,840 7/30/2010 16:30:58
\VirtApi.dll 1.0.114.178 96,304 7/30/2010 16:31:00
 

 

 

Backup Exec x64bit Media Servers <and Remote Administrator consoles>

Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size Date Time
\Agents\RAWS32\Updates\RAWS322213RHF357378.msp   2,180,096 7/30/2010 19:37:04
\Agents\RAWS32\Setup.exe 12.5.2213.511 858,440 7/30/2010 19:37:06
\Agents\RAWSX64\Updates\RAWSx642213RHF357378.msp   3,804,672 7/30/2010 19:37:04
\Agents\SAPX64\R3\sapr32213RHF357378.msp   532,992 7/30/2010 19:37:04
\x86\EDBProv.dll 12.5.2213.178 512,840 7/30/2010 19:37:00
\x86\VirtApi.dll 1.0.114.178 96,304 7/30/2010 19:37:04
\BeCatSrv.dll 12.5.2213.178 1,157,960 7/30/2010 19:36:46
\bedsmbox.dll 12.5.2213.178 418,120 7/30/2010 19:36:54
\bedsnt5.dll 12.5.2213.178 2,571,592 7/30/2010 19:35:18
\bedsxese.dll 12.5.2213.178 218,440 7/30/2010 19:36:54
\beimage.dll 12.5.2213.178 909,128 7/30/2010 19:36:46
\betopcat.sql   123,139 7/30/2010 19:36:44
\edbprov.dll 12.5.2213.178 813,384 7/30/2010 19:36:54
\VirtApi.dll 1.0.114.178 116,784 7/30/2010 19:37:04

 

Backup Exec 32bit Remote Agents for Windows Servers

Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name File Version File Size Date Time
\raws\BEDSMBox.dll 12.5.2213.178 369,480 7/30/2010 17:09:54
\raws\bedsnt5.dll 12.5.2213.178 1,753,416 7/30/2010 17:09:52
\raws\bedsxese.dll 12.5.2213.178 193,864 7/30/2010 17:09:56
\raws\EDBProv.dll 12.5.2213.178 512,840 7/30/2010 17:09:54
\raws\VirtApi.dll 1.0.114.178 96,304 7/30/2010 17:09:50

 

Backup Exec x64bit Remote Agents for Windows Servers

Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name File Version File Size Date Time
\raws\x86\EDBProv.dll 12.5.2213.178 512,840 7/30/2010 17:22:34
\raws\x86\VirtApi.dll 1.0.114.178 96,304 7/30/2010 17:22:10
\raws\bedsmbox.dll 12.5.2213.178 418,120 7/30/2010 17:22:24
\raws\bedsnt5.dll 12.5.2213.178 2,571,592 7/30/2010 17:22:14
\raws\bedsxese.dll 12.5.2213.178 218,440 7/30/2010 17:22:26
\raws\edbprov.dll 12.5.2213.178 813,384 7/30/2010 17:22:28
\raws\VirtApi.dll 1.0.114.178 116,784 7/30/2010 17:22:10

 


Supplemental Materials

SourceETrack
Value1968814
Description

DB2/ORACLE: Unable to select some DB2/ORACLE sets when create a duplicate job.


SourceETrack
Value2040722
Description

Exch GRT backup to a NAS device fails after installing Hotfix 337202: JET_errDatabaseDirtyShutdown


SourceETrack
Value1995005
Description

EXCH: GRT: beremote crashing on bedsmbox.dll during the restore of deleted items


SourceETrack
Value2039770
Description

Exch: Duplicate to tape backup job fails with insufficient disk space error


SourceETrack
Value1859183
Description

MOSS:Intermittent Unable to Attach error on backing up MOSS setup on Windows 2008 with WebServers in NLB and SQL in cluster.


SourceETrack
Value2093950
Description

EXCH: GRT restore from tape fails with error “Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again” after applying HF 351878


SourceETrack
Value2029795
Description

BEWS NDMP setcopy sets to tape fail to restores from physical tape with error 0xe000fe49 - An invalid parameter was specified.


SourceETrack
Value1765339
Description

NDMP SetCopy/Duplicate does not show restore selections



Legacy ID



357378


Article URL http://www.symantec.com/docs/TECH138208


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