Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer)

Article:TECH138225  |  Created: 2010-08-23  |  Updated: 2014-07-07  |  Article URL http://www.symantec.com/docs/TECH138225
Article Type
Technical Solution

Product(s)

Issue



Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915  Device Driver Installer)


Solution



Summary


This Hotfix contains a recommended fix for the Backup Exec Media Server.

 

Affected versions


Backup Exec 2010 revision 4164 32bit Media Servers
Backup Exec 2010 revision 4164 x64bit Media Servers
Backup Exec 2010 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 revision 4164 x64bit Agent for Windows Servers
Backup Exec 2010 revision 4164 Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
Backup Exec 2010 revision 4164 Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS

Running Backup Exec 2010 revision 2896?  See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH128322

Prerequisites


- Administrative privileges are required to install this hotfix.

Post requisites


- A full backup is <recommended, required> after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix.
  

Download links


For 32bit Media Servers: www.symantec.com/docs/TECH139778 


For x64bit Media Servers: www.symantec.com/docs/TECH139780


For BERMALS (32bit and 64bit Linux platforms): www.symantec.com/docs/TECH139781

Issue(s) resolved

For more details, please refer to this document:  www.symantec.com/docs/TECH139917

Installation Guide


This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186

Uninstalling this hotfix


This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187

File Information


The date and times listed below are in Coordinated Universal Time (UTC).  When viewing the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers


Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size File Date File Time
\License Assessment Tool\MoreInformation_ch.htm   56,246 8/11/2010 12:18:44
\License Assessment Tool\MoreInformation_de.htm   63,368 8/11/2010 12:18:46
\License Assessment Tool\MoreInformation_es.htm   67,511 8/11/2010 12:18:48
\License Assessment Tool\MoreInformation_fr.htm   67,496 8/11/2010 12:18:50
\License Assessment Tool\MoreInformation_it.htm   64,710 8/11/2010 12:18:52
\License Assessment Tool\MoreInformation_jp.htm   95,036 8/11/2010 12:18:54
\License Assessment Tool\moreinformation_pt.htm   68,749 8/11/2010 12:18:56
\License Assessment Tool\moreinformation_ru.htm   131,787 8/11/2010 12:18:58
\License Assessment Tool\MoreInformation_zh.htm   56,670 8/11/2010 12:19:00
\License Assessment Tool\ReadMe_en.htm   19,073 8/11/2010 12:18:42
\16210540.slf   686 8/14/2010 21:05:30
\idr\disk4\AMD64\deviceio.dl_ 0.0.5071.104 578,229 8/24/2010 13:48:30
\idr\disk4\AMD64\devtypes.dl_ 13.0.4164.104 33,368 9/9/2010 4:26:08
\idr\disk4\I386\deviceio.dl_ 0.0.5071.104 481,930 8/24/2010 13:53:10
\idr\disk4\I386\devtypes.dl_ 13.0.4164.104 33,861 9/9/2010 3:38:42
\bengine.exe 13.0.4164.104 6,563,656 9/9/2010 3:43:36
\beremote.exe 13.0.4164.104 1,248,072 9/9/2010 3:42:00
\deviceio.dll 0.0.5071.104 804,168 8/24/2010 13:53:10
\devtypes.dll 13.0.4164.104 72,008 9/9/2010 3:38:38
\Agents\RAWS32\Updates\RAWS324164RHF358289.msp   649,216 9/9/2010 12:16:46
\Agents\RAWSX64\Updates\RAWSx644164RHF358289.msp   816,640 9/9/2010 12:45:18
\Agents\SAP32\Updates\sapr34164RHF358289.msp   550,912 9/9/2010 12:21:26
\Agents\SAPX64\Updates\sapr34164RHF358289.msp   719,360 9/9/2010 12:53:42
\Agents\ralus4164HF358289.tar.gz   2,057,513 9/14/2010 18:40:42


Backup Exec x64bit Media Servers

Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name File Version File Size File Date File Time
\License Assessment Tool\MoreInformation_ch.htm   56,246 8/11/2010 12:20:18
\License Assessment Tool\MoreInformation_de.htm   63,368 8/11/2010 12:20:18
\License Assessment Tool\MoreInformation_es.htm   67,511 8/11/2010 12:20:20
\License Assessment Tool\MoreInformation_fr.htm   67,496 8/11/2010 12:20:22
\License Assessment Tool\MoreInformation_it.htm   64,710 8/11/2010 12:20:24
\License Assessment Tool\MoreInformation_jp.htm   95,036 8/11/2010 12:20:26
\License Assessment Tool\moreinformation_pt.htm   68,749 8/11/2010 12:20:28
\License Assessment Tool\moreinformation_ru.htm   131,787 8/11/2010 12:20:30
\License Assessment Tool\MoreInformation_zh.htm   56,670 8/11/2010 12:20:32
\License Assessment Tool\ReadMe_en.htm   19,073 8/11/2010 15:20:16
\16210540.slf   686 8/15/2010 0:05:30
\idr\disk4\AMD64\deviceio.dl_ 0.0.5071.104 578,229 8/24/2010 13:48:30
\idr\disk4\AMD64\devtypes.dl_ 13.0.4164.104 33,368 9/9/2010 4:26:08
\idr\disk4\I386\deviceio.dl_ 0.0.5071.104 481,930 8/24/2010 13:53:10
\idr\disk4\I386\devtypes.dl_ 13.0.4164.104 33,861 9/9/2010 3:38:42
\bengine.exe 13.0.4164.104 10,823,496 9/9/2010 4:33:40
\beremote.exe 13.0.4164.104 1,814,856 9/9/2010 4:32:04
\deviceio.dll 0.0.5071.104 1,045,320 8/24/2010 13:48:30
\devtypes.dll 13.0.4164.104 83,784 9/9/2010 4:26:02
\Agents\RAWS32\Updates\RAWS324164RHF358289.msp   649,216 9/9/2010 15:16:46
\Agents\RAWSX64\Updates\RAWSx644164RHF358289.msp   816,640 9/9/2010 15:45:18
\Agents\SAP32\Updates\sapr34164RHF358289.msp   550,912 9/9/2010 15:21:26
\Agents\SAPX64\Updates\sapr34164RHF358289.msp   719,360 9/9/2010 15:53:42
\Agents\ralus4164HF358289.tar.gz   2,057,513 9/14/2010 21:40:42

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
 

File Name File Version File Size File Date File Time
\beremote.exe 13.0.4164.104 1,248,072 9/9/2010 6:42:00
\deviceio.dll 0.0.5071.104 804,168 8/24/2010 16:53:10

 

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name File Version File Size File Date File Time
\beremote.exe 13.0.4164.104 1,814,856 9/9/2010 7:32:04
\deviceio.dll 0.0.5071.104 1,045,320 8/24/2010 16:48:30

 

Backup Exec Remote Agent for Linux/Unix Servers (32bit Linux Platforms)

Under "/opt/VRTSralus/bin"

 

File Name
\libdeviceio.so

 

Backup Exec Remote Agent for Linux/Unix Servers (x64bit Linux Platforms)

Under "/opt/VRTSralus/bin"

 

File Name
\libdeviceio.so

 

 

 


Supplemental Materials

SourceUMI
ValueV-373-01004
Description

 

Backup Exec 2010 R2 for Windows Servers revision 4164 Hotfix 358289 (DDI20100915  Device Driver Installer)


ValueV-269-10
Description

Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer)



Legacy ID



358289


Article URL http://www.symantec.com/docs/TECH138225


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