Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer)
| Article:TECH138225 | | | Created: 2010-08-23 | | | Updated: 2010-10-27 | | | Article URL http://www.symantec.com/docs/TECH138225 |
Problem
Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer)
Solution
Summary
This Hotfix contains a recommended fix for the Backup Exec Media Server.
Affected versions
Backup Exec 2010 revision 4164 32bit Media Servers
Backup Exec 2010 revision 4164 x64bit Media Servers
Backup Exec 2010 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 revision 4164 x64bit Agent for Windows Servers
Backup Exec 2010 revision 4164 Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
Backup Exec 2010 revision 4164 Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS
Running Backup Exec 2010 revision 2896? See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH128322
Prerequisites
- Administrative privileges are required to install this hotfix.
Post requisites
- A full backup is <recommended, required> after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix.
Download links
For 32bit Media Servers: www.symantec.com/docs/TECH139778
For x64bit Media Servers: www.symantec.com/docs/TECH139780
For BERMALS (32bit and 64bit Linux platforms): www.symantec.com/docs/TECH139781
Issue(s) resolved
For more details, please refer to this document: www.symantec.com/docs/TECH139917
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186
Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187
File Information
The date and times listed below are in Coordinated Universal Time (UTC). When viewing the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
| File Name | File Version | File Size | File Date | File Time |
| \License Assessment Tool\MoreInformation_ch.htm | 56,246 | 8/11/2010 | 12:18:44 | |
| \License Assessment Tool\MoreInformation_de.htm | 63,368 | 8/11/2010 | 12:18:46 | |
| \License Assessment Tool\MoreInformation_es.htm | 67,511 | 8/11/2010 | 12:18:48 | |
| \License Assessment Tool\MoreInformation_fr.htm | 67,496 | 8/11/2010 | 12:18:50 | |
| \License Assessment Tool\MoreInformation_it.htm | 64,710 | 8/11/2010 | 12:18:52 | |
| \License Assessment Tool\MoreInformation_jp.htm | 95,036 | 8/11/2010 | 12:18:54 | |
| \License Assessment Tool\moreinformation_pt.htm | 68,749 | 8/11/2010 | 12:18:56 | |
| \License Assessment Tool\moreinformation_ru.htm | 131,787 | 8/11/2010 | 12:18:58 | |
| \License Assessment Tool\MoreInformation_zh.htm | 56,670 | 8/11/2010 | 12:19:00 | |
| \License Assessment Tool\ReadMe_en.htm | 19,073 | 8/11/2010 | 12:18:42 | |
| \16210540.slf | 686 | 8/14/2010 | 21:05:30 | |
| \idr\disk4\AMD64\deviceio.dl_ | 0.0.5071.104 | 578,229 | 8/24/2010 | 13:48:30 |
| \idr\disk4\AMD64\devtypes.dl_ | 13.0.4164.104 | 33,368 | 9/9/2010 | 4:26:08 |
| \idr\disk4\I386\deviceio.dl_ | 0.0.5071.104 | 481,930 | 8/24/2010 | 13:53:10 |
| \idr\disk4\I386\devtypes.dl_ | 13.0.4164.104 | 33,861 | 9/9/2010 | 3:38:42 |
| \bengine.exe | 13.0.4164.104 | 6,563,656 | 9/9/2010 | 3:43:36 |
| \beremote.exe | 13.0.4164.104 | 1,248,072 | 9/9/2010 | 3:42:00 |
| \deviceio.dll | 0.0.5071.104 | 804,168 | 8/24/2010 | 13:53:10 |
| \devtypes.dll | 13.0.4164.104 | 72,008 | 9/9/2010 | 3:38:38 |
| \Agents\RAWS32\Updates\RAWS324164RHF358289.msp | 649,216 | 9/9/2010 | 12:16:46 | |
| \Agents\RAWSX64\Updates\RAWSx644164RHF358289.msp | 816,640 | 9/9/2010 | 12:45:18 | |
| \Agents\SAP32\Updates\sapr34164RHF358289.msp | 550,912 | 9/9/2010 | 12:21:26 | |
| \Agents\SAPX64\Updates\sapr34164RHF358289.msp | 719,360 | 9/9/2010 | 12:53:42 | |
| \Agents\ralus4164HF358289.tar.gz | 2,057,513 | 9/14/2010 | 18:40:42 |
Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
| File Name | File Version | File Size | File Date | File Time |
| \License Assessment Tool\MoreInformation_ch.htm | 56,246 | 8/11/2010 | 12:20:18 | |
| \License Assessment Tool\MoreInformation_de.htm | 63,368 | 8/11/2010 | 12:20:18 | |
| \License Assessment Tool\MoreInformation_es.htm | 67,511 | 8/11/2010 | 12:20:20 | |
| \License Assessment Tool\MoreInformation_fr.htm | 67,496 | 8/11/2010 | 12:20:22 | |
| \License Assessment Tool\MoreInformation_it.htm | 64,710 | 8/11/2010 | 12:20:24 | |
| \License Assessment Tool\MoreInformation_jp.htm | 95,036 | 8/11/2010 | 12:20:26 | |
| \License Assessment Tool\moreinformation_pt.htm | 68,749 | 8/11/2010 | 12:20:28 | |
| \License Assessment Tool\moreinformation_ru.htm | 131,787 | 8/11/2010 | 12:20:30 | |
| \License Assessment Tool\MoreInformation_zh.htm | 56,670 | 8/11/2010 | 12:20:32 | |
| \License Assessment Tool\ReadMe_en.htm | 19,073 | 8/11/2010 | 15:20:16 | |
| \16210540.slf | 686 | 8/15/2010 | 0:05:30 | |
| \idr\disk4\AMD64\deviceio.dl_ | 0.0.5071.104 | 578,229 | 8/24/2010 | 13:48:30 |
| \idr\disk4\AMD64\devtypes.dl_ | 13.0.4164.104 | 33,368 | 9/9/2010 | 4:26:08 |
| \idr\disk4\I386\deviceio.dl_ | 0.0.5071.104 | 481,930 | 8/24/2010 | 13:53:10 |
| \idr\disk4\I386\devtypes.dl_ | 13.0.4164.104 | 33,861 | 9/9/2010 | 3:38:42 |
| \bengine.exe | 13.0.4164.104 | 10,823,496 | 9/9/2010 | 4:33:40 |
| \beremote.exe | 13.0.4164.104 | 1,814,856 | 9/9/2010 | 4:32:04 |
| \deviceio.dll | 0.0.5071.104 | 1,045,320 | 8/24/2010 | 13:48:30 |
| \devtypes.dll | 13.0.4164.104 | 83,784 | 9/9/2010 | 4:26:02 |
| \Agents\RAWS32\Updates\RAWS324164RHF358289.msp | 649,216 | 9/9/2010 | 15:16:46 | |
| \Agents\RAWSX64\Updates\RAWSx644164RHF358289.msp | 816,640 | 9/9/2010 | 15:45:18 | |
| \Agents\SAP32\Updates\sapr34164RHF358289.msp | 550,912 | 9/9/2010 | 15:21:26 | |
| \Agents\SAPX64\Updates\sapr34164RHF358289.msp | 719,360 | 9/9/2010 | 15:53:42 | |
| \Agents\ralus4164HF358289.tar.gz | 2,057,513 | 9/14/2010 | 21:40:42 |
Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
File Name
File Version
File Size
File Date
File Time
\beremote.exe
13.0.4164.104
1,248,072
9/9/2010
6:42:00
\deviceio.dll
0.0.5071.104
804,168
8/24/2010
16:53:10
Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)
File Name
File Version
File Size
File Date
File Time
\beremote.exe
13.0.4164.104
1,814,856
9/9/2010
7:32:04
\deviceio.dll
0.0.5071.104
1,045,320
8/24/2010
16:48:30
Backup Exec Remote Agent for Linux/Unix Servers (32bit Linux Platforms)
Under "/opt/VRTSralus/bin"
File Name
\libdeviceio.so
Backup Exec Remote Agent for Linux/Unix Servers (x64bit Linux Platforms)
Under "/opt/VRTSralus/bin"
File Name
\libdeviceio.so
|
|
| Source | UMI |
| Value | V-373-01004 |
| Description |
Backup Exec 2010 R2 for Windows Servers revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer) |
| Value | V-269-10 |
| Description | Backup Exec 2010 R2 revision 4164 Hotfix 358289 (DDI20100915 Device Driver Installer) |
Related Articles
Legacy ID
358289
Article URL http://www.symantec.com/docs/TECH138225
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