Backup Exec 2010 R2 revision 4164 Hotfix 138226

Article:TECH138226  |  Created: 2010-08-23  |  Updated: 2014-09-15  |  Article URL http://www.symantec.com/docs/TECH138226
Article Type
Technical Solution

Product(s)


Issue



Backup Exec 2010 R2 revision 4164 Hotfix 138226


Solution



This Hotfix contains critical updates for Backup Exec 2010 R2 revision 4164 PDDE components.

Affected versions
Backup Exec 2010 R2 revision 4164 32bit Media Servers
Backup Exec 2010 R2 revision 4164 x64bit Media Servers
Backup Exec 2010 R2 revision 4164 32bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 x64bit Agent for Windows Servers
Backup Exec 2010 R2 revision 4164 32bit Remote Administration Console
Backup Exec 2010 R2 revision 4164 x64bit Remote Administration Console
 
Prerequisites
 - Administrative privileges are required to install this hotfix.
 - Before installing this hotfix, Hotfix 140360 must be installed. It can be installed via Live Update or downloaded here: http://www.symantec.com/docs/TECH140360
 
Post requisites
 - A full backup is recommended after installing this hotfix.
 - A reboot of the media server and remote servers is required after the application of this hotfix.
 
Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187
 
Issues resolved  (See Related Documents at the end of this article)
 - If the Adamm service encounters a database connectivity error, it takes the OST devices offline.
 - Deduplication folder goes in use and crashes the job engine as job remains queued.
 - Errors in duplicate to tape job from dedup device. Job status is still successful and source job did not list any errors.
 - S_TF_NO_TAPE_PRESENT reported as final error on backup to deduplication folder.
 - Deduplication Option backup hangs in a loop creating reusable media for the deduplication folder.
 - After upgrading to R2, unable to create a new deduplication folder.
 - Dedupe store goes offline when the SQL Virtual Machine containing the BEDB is snapshot.
 - NDMP connection errors to RADA are causing OST drives to go offline effectively reducing concurrency.
 - Added an IO sync to ensure the data is persisted on disk when saving deduplication folder records.
 - Backup to a deduplication folder hangs if RAWS is not running on the remote server.
 - S_TF_NO_TAPE_PRESENT reported at start of job on backup to deduplication folder.
 - AVVI backup to Deduplication folder results in Error in PDVFS driver <ERR> pdvfs_send_po_list: MBPOaddList failed: 4
 - Duplicate job from deduplication folder to tape device crashes the Backup Exec Job Engine Server (Bengine.exe).
 - Backup Exec Server Service (Beserver.exe) crash in ServerConfigbo.cpp.
 - Added the thread ID in debug messages.
 - File GRT restores of AVVI from Incremental/Differential sets backed up to ‘Deduplication Storage’ fails with the error “0xe0009741 - Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available”.
  - Duplicate Policy goes to "Device Paused" rather than "Loading Media" and prevents jobs from running.
  .
 
Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.
 
 
File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
 
Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File Name File Version File Size Date  Time
beimage.dll 13.0.4164.107 1,450,824 10/28/2010 13:08:46
bengine.exe 13.0.4164.107 10,826,568 10/28/2010 13:06:50
beserver.exe 13.0.4164.107 11,374,920 10/28/2010 13:09:26
PDDE_initConfig.bat   36,737 10/19/2010 6:19:02
pvlsvr.exe 13.0.4164.107 2,488,136 10/28/2010 12:58:44
deviceio.dll 0.0.5071.107 1,045,832 10/22/2010 18:14:54
idr\disk4\I386\deviceio.dl_ 0.0.5071.107 482,115 10/22/2010 18:14:48
idr\disk4\AMD64\deviceio.dl_ 0.0.5071.107 578,727 10/22/2010 18:14:54
Agents\RAWS32\Updates\RAWS324164RHF138226.msp   4,771,840 11/2/2010 20:06:48
Agents\RAWSX64\Updates\RAWSx644164RHF138226.msp   6,352,384 11/2/2010 20:37:56
Agents\SAP32\Updates\sapr3324164RHF138226.msp   1,332,736 10/28/2010 17:05:58
Agents\SAPX64\Updates\sapr3x644164RHF138226.msp   1,480,192 10/28/2010 17:06:08
crcollect.exe 6.6.0.38044 236,376 10/19/2010 6:19:14
Crcontrol.exe 6.6.0.38044 46,936 10/19/2010 6:19:16
Crfp.exe 6.6.0.38044 22,360 10/19/2010 6:19:16
crstats.exe 6.6.0.38044 22,872 10/19/2010 6:19:18
Dbutil.exe 6.6.0.38044 492,888 10/19/2010 6:19:18
dcr.dll 6.6.0.38044 559,960 10/19/2010 6:19:20
dcrA.dll 6.6.0.38044 544,600 10/19/2010 6:19:22
Dcscan.exe 6.6.0.38044 1,603,928 10/19/2010 6:19:22
dct.dll 6.6.0.38044 427,864 10/19/2010 6:19:24
delayscan.exe 6.6.0.38044 50,008 10/19/2010 6:19:24
dsiddel.exe 6.6.0.38044 239,960 10/19/2010 6:19:26
espluginA.dll 6.6.0.38044 24,408 10/19/2010 6:19:26
filedel.exe 6.6.0.38044 33,112 10/19/2010 6:19:28
fileget.exe 6.6.0.38044 27,480 10/19/2010 6:19:28
fileput.exe 6.6.0.38044 34,136 10/19/2010 6:19:30
genpo.exe 6.6.0.38044 25,944 10/19/2010 6:19:32
libstspipd.dll 6.6.0.38044 212,312 10/19/2010 6:19:34
metab.dll 6.6.0.38044 153,432 10/19/2010 6:19:34
metabA.dll 6.6.0.38044 151,384 10/19/2010 6:19:36
nstpack.exe 6.6.0.38044 1,455,448 10/19/2010 6:19:36
pd.dll 6.6.0.38044 236,888 10/19/2010 6:19:38
pdA.dll 6.6.0.38044 254,296 10/19/2010 6:19:40
pdcfg.exe 6.6.0.38044 35,160 10/19/2010 6:19:44
pddeDR.exe 6.6.0.38044 16,216 10/19/2010 6:19:44
pdregister.exe 6.6.0.38044 109,912 10/19/2010 6:19:50
PDVFSService.exe 6.6.0.38044 268,120 10/19/2010 6:19:56
Rep.dll 6.6.0.38044 206,680 10/19/2010 6:20:00
reroute.exe 6.6.0.38044 30,040 10/19/2010 6:20:00
Revision.txt   316 10/19/2010 3:56:48
spad.exe 6.6.0.38044 1,153,368 10/19/2010 6:20:02
spadb.exe 6.6.0.38044 721,752 10/19/2010 6:20:04
spauser.exe 6.6.0.38044 802,136 10/19/2010 6:20:04
spextract.exe 6.6.0.38044 1,616,728 10/19/2010 6:20:06
Splogscan.exe 6.6.0.38044 235,352 10/19/2010 6:20:06
spoold.exe 6.6.0.38044 1,561,944 10/19/2010 6:20:08
DE\BackupExec.UI.Data.resources.dll 13.0.4164.107 185,672 10/28/2010 17:27:58
ES\BackupExec.UI.Data.resources.dll 13.0.4164.107 193,864 10/28/2010 17:30:02
FR\BackupExec.UI.Data.resources.dll 13.0.4164.107 218,440 10/28/2010 17:27:28
IT\BackupExec.UI.Data.resources.dll 13.0.4164.107 193,864 10/28/2010 17:30:06
JA\BackupExec.UI.Data.resources.dll 13.0.4164.107 210,248 10/28/2010 17:25:28
KO\BackupExec.UI.Data.resources.dll 13.0.4164.107 197,960 10/28/2010 17:32:20
PT\BackupExec.UI.Data.resources.dll 13.0.4164.107 177,480 10/28/2010 17:34:22
RU\BackupExec.UI.Data.resources.dll 13.0.4164.107 210,248 10/28/2010 17:34:38
ZH-CHS\BackupExec.UI.Data.resources.dll 13.0.4164.107 189,768 10/28/2010 17:25:50
ZH-CHT\BackupExec.UI.Data.resources.dll 13.0.4164.107 185,672 10/28/2010 17:32:32
BackupExec.UI.Data.dll 13.0.4164.107 3,204,424 10/28/2010 13:19:24
ipvlapi.dll 13.0.4164.107 200,008 10/28/2010 12:58:32
pdvfs.dll 6.6.0.38044 278,872 10/19/2010 6:19:52
PDVFSControl.exe 6.6.0.38044 77,656 10/19/2010 6:19:52
PDVFSNP.dll 6.6.0.36263 84,312 10/19/2010 6:19:54
PDVFSProtocol.dll 6.6.0.38044 160,088 10/19/2010 6:19:54
puredisk.dll 6.6.0.38044 634,712 10/19/2010 6:19:58
%windir%\System32\Drivers\pdfsd.sys 6.6.0.45276 73,264 11/1/2010 18:56:52
Agents\ralus4164HF138226.tar.gz   2,057,513 10/27/2010 21:34:54
pdlibxml2.dll   1,470,808 10/19/2010 6:19:48
 
Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default) 
File Name File Version File Size Date  Time
beimage.dll 13.0.4164.107 987,464 10/28/2010 12:13:40
bengine.exe 13.0.4164.107 6,568,264 10/28/2010 12:13:26
beserver.exe 13.0.4164.107 7,791,432 10/28/2010 12:14:52
pvlsvr.exe 13.0.4164.107 1,835,848 10/28/2010 12:08:34
deviceio.dll 0.0.5071.107 804,168 10/22/2010 18:14:48
idr\disk4\I386\deviceio.dl_ 0.0.5071.107 482,115 10/22/2010 18:14:48
idr\disk4\AMD64\deviceio.dl_ 0.0.5071.107 578,727 10/22/2010 18:14:54
Agents\RAWS32\Updates\RAWS324164RHF138226.msp   4,771,840 11/2/2010 17:06:48
Agents\RAWSX64\Updates\RAWSx644164RHF138226.msp   6,352,384 11/2/2010 17:37:56
Agents\SAP32\Updates\sapr3324164RHF138226.msp   1,332,736 10/28/2010 14:05:58
Agents\SAPX64\Updates\sapr3x644164RHF138226.msp   1,480,192 10/28/2010 14:06:08
dcr.dll 6.6.0.38044 451,928 10/19/2010 5:22:26
dct.dll 6.6.0.38044 349,528 10/19/2010 5:22:30
libstspipd.dll 6.6.0.38044 193,880 10/19/2010 5:22:42
metab.dll 6.6.0.38044 140,632 10/19/2010 5:22:44
pd.dll 6.6.0.38044 218,456 10/19/2010 5:22:48
pdregister.exe 6.6.0.38044 87,384 10/19/2010 5:23:00
PDVFSService.exe 6.6.0.38044 185,688 10/19/2010 5:23:08
DE\BackupExec.UI.Data.resources.dll 13.0.4164.107 185,672 10/28/2010 17:27:58
ES\BackupExec.UI.Data.resources.dll 13.0.4164.107 193,864 10/28/2010 17:30:02
FR\BackupExec.UI.Data.resources.dll 13.0.4164.107 218,440 10/28/2010 17:27:28
IT\BackupExec.UI.Data.resources.dll 13.0.4164.107 193,864 10/28/2010 17:30:06
JA\BackupExec.UI.Data.resources.dll 13.0.4164.107 210,248 10/28/2010 17:25:28
KO\BackupExec.UI.Data.resources.dll 13.0.4164.107 197,960 10/28/2010 17:32:20
PT\BackupExec.UI.Data.resources.dll 13.0.4164.107 177,480 10/28/2010 17:34:22
RU\BackupExec.UI.Data.resources.dll 13.0.4164.107 210,248 10/28/2010 17:34:38
ZH-CHS\BackupExec.UI.Data.resources.dll 13.0.4164.107 189,768 10/28/2010 17:25:50
ZH-CHT\BackupExec.UI.Data.resources.dll 13.0.4164.107 185,672 10/28/2010 17:32:32
BackupExec.UI.Data.dll 13.0.4164.107 3,204,424 10/28/2010 12:18:30
ipvlapi.dll 13.0.4164.107 170,824 10/28/2010 12:08:24
pdvfs.dll 6.6.0.38044 263,512 10/19/2010 5:23:04
PDVFSControl.exe 6.6.0.38044 66,904 10/19/2010 5:23:04
PDVFSNP.dll 6.6.0.36263 75,096 10/19/2010 5:23:06
PDVFSProtocol.dll 6.6.0.38044 124,248 10/19/2010 5:23:06
puredisk.dll 6.6.0.38044 484,696 10/19/2010 5:23:10
%windir%\System32\Drivers\pdfsd.sys 6.6.0.45276 57,392 11/1/2010 19:00:26
Agents\ralus4164HF138226.tar.gz   2,057,513 10/27/2010 18:34:54
 
Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 
File Name File Version File Size Date  Time
\raws\dcr.dll 6.6.0.38044 559,960 10/19/2010 9:19:20
\raws\dct.dll 6.6.0.38044 427,864 10/19/2010 9:19:24
\raws\libstspipd.dll 6.6.0.38044 212,312 10/19/2010 9:19:34
\raws\metab.dll 6.6.0.38044 153,432 10/19/2010 9:19:34
\raws\pd.dll 6.6.0.38044 236,888 10/19/2010 9:19:38
\raws\deviceio.dll 0.0.5071.107 1,045,832 10/22/2010 21:14:54
\raws\pdregister.exe 6.6.0.38044 109,912 10/19/2010 9:19:50
\raws\pdvfs.dll 6.6.0.38044 278,872 10/19/2010 9:19:52
\raws\PDVFSControl.exe 6.6.0.38044 77,656 10/19/2010 9:19:52
\raws\PDVFSNP.dll 6.6.0.38044 84,312 10/19/2010 9:19:54
\raws\PDVFSService.exe 6.6.0.38044 268,120 10/19/2010 9:19:56
\raws\puredisk.dll 6.6.0.38044 634,712 10/19/2010 9:19:58
\raws\PDVFSProtocol.dll 6.6.0.38044 160,088 10/19/2010 9:19:54
\raws\pdlibxml2.dll   1,470,808 10/19/2010 9:19:48
%windir%\system32\drivers\pdfsd.sys 6.6.0.45276 73,264 11/1/2010 21:56:52
 
 
Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default) 
File Name File Version File Size Date  Time
\raws\dcr.dll 6.6.0.38044 451,928 10/19/2010 8:22:26
\raws\dct.dll 6.6.0.38044 349,528 10/19/2010 8:22:30
\raws\libstspipd.dll 6.6.0.38044 193,880 10/19/2010 8:22:42
\raws\metab.dll 6.6.0.38044 140,632 10/19/2010 8:22:44
\raws\pd.dll 6.6.0.38044 218,456 10/19/2010 8:22:48
\raws\deviceio.dll 0.0.5071.107 804,168 10/22/2010 21:14:48
\raws\pdregister.exe 6.6.0.38044 87,384 10/19/2010 8:23:00
\raws\pdvfs.dll 6.6.0.38044 263,512 10/19/2010 8:23:04
\raws\PDVFSControl.exe 6.6.0.38044 66,904 10/19/2010 8:23:04
\raws\PDVFSNP.dll 6.6.0.38044 75,096 10/19/2010 8:23:06
\raws\PDVFSService.exe 6.6.0.38044 185,688 10/19/2010 8:23:08
\raws\puredisk.dll 6.6.0.38044 484,696 10/19/2010 8:23:10
\raws\PDVFSProtocol.dll 6.6.0.38044 124,248 10/19/2010 8:23:06
\raws\pdlibxml2.dll   973,144 10/19/2010 8:23:00
%windir%\system32\drivers\pdfsd.sys 6.6.0.45276 57,392 11/1/2010 22:00:28

 


Attachments

Backup Exec 2010 R2 revision 4164 Hotfix 138226- 32 bit download
be4164R138226_32bit.exe (23.1 MBytes)
Backup Exec 2010 R2 revision 4164 Hotfix 138226- 64 bit download
be4164R138226_x64bit.exe (30 MBytes)


Supplemental Materials

SourceUMI
ValueV-373-01007
Description

Backup Exec 2010 R2 revision 4164 Hotfix 138226




Article URL http://www.symantec.com/docs/TECH138226


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