Cisco VCS cluster agent library errors

Article:TECH138269  |  Created: 2010-08-23  |  Updated: 2010-08-23  |  Article URL http://www.symantec.com/docs/TECH138269
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Article Type
Technical Solution

Product(s)

Subject

Issue



Cisco provided SubcriberManager, OnOnlyProcess and TimesTenRep agent resources can not be monitored by Veritas Cluster Server due to the following library errors.


Error




Can't locate ag_i18n_inc.pm in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at TtOperations.pm line 46.
BEGIN failed--compilation aborted at TtOperations.pm line 46.

Can't locate ag_i18n_inc.pm in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.
BEGIN failed--compilation aborted at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.
 

Cause



Symantec does not support 3rd party cluster agents. Customers with the above errors should contact Cisco to expext solution from them.

Preliminary instestigation by Symantec Technical Support found that the Cisco-provided agents may not include the Perl libraries we supplied with our product and that causes the Cisco agent not to be able to import some of the modules.


Solution



Customers with such issue should contact Cisco Support for updated agents.




Article URL http://www.symantec.com/docs/TECH138269


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