Cisco VCS cluster agent library errors

Article:TECH138269  |  Created: 2010-08-23  |  Updated: 2010-08-23  |  Article URL
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Technical Solution




Cisco provided SubcriberManager, OnOnlyProcess and TimesTenRep agent resources can not be monitored by Veritas Cluster Server due to the following library errors.


Can't locate in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at line 46.
BEGIN failed--compilation aborted at line 46.

Can't locate in @INC (@INC contains: /opt/VRTSperl/lib/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/5.10.0 /opt/VRTSperl/lib/site_perl/5.10.0/i686-linux-thread-multi-64int /opt/VRTSperl/lib/site_perl/5.10.0 .) at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.
BEGIN failed--compilation aborted at /opt/VRTSvcs/bin/OnOnlyProcess/monitor line 45.


Symantec does not support 3rd party cluster agents. Customers with the above errors should contact Cisco to expext solution from them.

Preliminary instestigation by Symantec Technical Support found that the Cisco-provided agents may not include the Perl libraries we supplied with our product and that causes the Cisco agent not to be able to import some of the modules.


Customers with such issue should contact Cisco Support for updated agents.

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