Backup Exec Administration Console (GUI) crashes when attempting to lock or unlock tape libraries

Article:TECH138306  |  Created: 2010-08-24  |  Updated: 2011-06-11  |  Article URL http://www.symantec.com/docs/TECH138306
Article Type
Technical Solution

Product(s)

Issue



When attempting to run lock or unlock jobs against Exabyte or similar libraries, the Backup Exec GUI may crash


Error



"Index and length must refer to a location within the string. Parameter name: length"


Solution



 

This issue is resovled in Backup Exec 2010 R2 Hotfix (TECH159293). See Related Documents.


 

 


Supplemental Materials

SourceETrack
Value2114603
Description

BE GUI crashes doing lock/unlock jobs on Exabyte & similar libraries




Article URL http://www.symantec.com/docs/TECH138306


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