V-79-57344-38743 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.

Article:TECH138450  |  Created: 2010-08-25  |  Updated: 2013-02-11  |  Article URL http://www.symantec.com/docs/TECH138450
Article Type
Technical Solution


Issue



When attempting to backup the Backup Exec Media server through the Agent for VMware Virtual Infrastructure (AVVI), the job fails with the following error:


Error



Final error: 0xe0009757 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.
Final error category: Resource Errors

V-79-57344-38743 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.


Cause



This issue occurs when Backup Exec is installed on a virtual machine and is selected for backup via the Agent for VMware Virtual Infrastructure (AVVI).


Solution



To properly backup the Media Server, a Remote Agent backup will need to be done for this machine.

NOTE: Do not backup Media server using Agent for VMware Virtual Infrastructure (AVVI) or Hyper-V Agent. Instead backup using Remote agent for Windows systems as a separate backup job.

 


Supplemental Materials

SourceUMI
ValueV-79-57344-38743
Description

A Backup Exec media server cannot back itself up when it is installed on a virtual machine.


SourceError Code
Value0xe0009757
Description

A Backup Exec media server cannot back itself up when it is installed on a virtual machine.
 




Article URL http://www.symantec.com/docs/TECH138450


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