FATAL ERROR: Error 1335 while installing BE 2010

Article:TECH138674  |  Created: 2010-08-27  |  Updated: 2014-01-11  |  Article URL http://www.symantec.com/docs/TECH138674
Article Type
Technical Solution


Environment

Subject

Issue



During the installation of Backup Exec 2010, the installation may fail with the FATAL Error as shown below


Error



FATAL ERROR: Error 1335. The Cabinet file 'RemoteAC.cab' Required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.


Cause



This error may be generated if the Backup Exec CD contents are corrupted. Try to copy the contents to the hard drive and try the installation. This will help verify if the CD contents are corrupt.
 


Solution



If the error persists when installing using hard drive contents for installation:
Download the installation files from the website for installation. 
 




Article URL http://www.symantec.com/docs/TECH138674


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