What is the maximum number of Group Update Providers which can function in a network?
| Article:TECH138695 | | | Created: 2010-08-30 | | | Updated: 2011-05-11 | | | Article URL http://www.symantec.com/docs/TECH138695 |
Problem
A large organization has over 10,000 Group Update Providers (GUPs) active in its environment. When the GUP policy is enabled, all update activities draw to a halt. Consequently, GUPs and clients do not update anymore.
Error
- The size of the globallist.xml file on the Symantec Endpoint Protection Manager (SEPM) is more than 256 kilobytes.
- Upon receipt of GUP policy, the GUP stops addressing update requests of clients
- Clients do not attempt to download AV defs from GUP and SEPM
Cause
In releases of SEP prior to SEP 11 RU6 MP2, Sylink can not handle "globallist.xml" which is smaller than 16 bytes or larger than 256 KB. All Versions of Symantec Endpoint Protection prior to RU6 MP2 are affected.
Solution
To resolve this issue and correctly address the needs of large-scale oganizations with many thousands of GUPs, upgrade to SEP 11 RU6 MP2 or higher.
While there is no definite upper limit to the number of clients that can act as GUPs, it should be noted that larger lists of GUPs will require more computer resources to processes.
|
|
Article URL http://www.symantec.com/docs/TECH138695
Terms of use for this information are found in Legal Notices
Thank you.