How can you use Symantec Control Compliance Suite for Exchange / bv-Control for Microsoft Exchange to query for external email address?

Article:TECH138839  |  Created: 2010-08-31  |  Updated: 2010-11-24  |  Article URL http://www.symantec.com/docs/TECH138839
Article Type
Technical Solution


Issue



 A user wants to search for an external email address (for this example my_email@hotmail.com  is used as the SMTP address.)


Solution



1. Open the Symantec RMS Console/Data Collection and select from the tool bar the New Query Builder

2. Press the + symbol next to the bv-Control for Microsoft Exchange folder and then select Mailbox Contents data source

3. On the Field Specification Tab under the Available Field’s Panel add the Internet Header Field

4. On the Filter Specification Tab add the Internet Header Field and then on the Filter Term Definition pop up box

          A) Select the Specific Value radio button

          B) Contains for the drop down box

          C) Enter the SMTP Address in the Specify a Value box


5. Select the scope and run the query

 


Attachments

External Email Address Query.docx (102 kBytes)


Article URL http://www.symantec.com/docs/TECH138839


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