Defwatch temp files are re-detected in temp folder
|Article:TECH138856|||||Created: 2010-08-31|||||Updated: 2012-04-27|||||Article URL http://www.symantec.com/docs/TECH138856|
In certain circumstances, Auto-Protect or scheduled scans may detect previously quarantined files (DWH*.tmp) in the %temp% folder on Windows Vista, Windows 7, or later.
This problem can occur in the following cases:
If the %temp% folder has Content Indexing turned on.
To disable Content Indexing on the %temp% folder
- In the Control Panel, go to Indexing Options > Modify > Show All Locations.
- Locate the %temp% folder, and uncheck it if it is checked.
If an Explorer window has the %temp% folder open.
To prevent this from happening, close the Explorer window.
If other file monitors on the computer are checking the %temp% folder very actively while a Defwatch scan is running.
The issue has been resolved in SEP11 Ru7 Mp2
Article URL http://www.symantec.com/docs/TECH138856