Release Update NB_7.0.1.winnt.x64.exe provides fixes to the Symantec NetBackup (tm) Enterprise Server / Server 7.0 on x64 Windows server and clients. It also contains fixes for NetBackup Add-on products and Database Agents.

Article:TECH139151  |  Created: 2010-09-03  |  Updated: 2010-09-20  |  Article URL http://www.symantec.com/docs/TECH139151
Article Type
Technical Solution



Issue



NB 7.0GA Pack NB_7.0.1 README                                    August 24, 2010
================================================================================
This Release Update provides fixes for Symantec NetBackup (tm) Windows x64-bit
server and clients.

For additional information about new platform proliferations, new features
associated with this release, end-of-life notifications, known issues, and
the current Release Update content, refer to the following TechNote on the
Symantec Support Web site:

  http://entsupport.symantec.com/docs/347326
================================================================================


Solution



=================
PACK DEPENDENCIES
=================

   -- Deliverables for the agents or options such as DB2, Oracle do not always
      change between patches and could result in a patch not being delivered.  
      When upgrading or patching client software, any agent software must be
      upgraded or patched to the latest or matching level at the same time as
      the client software.

I.    DOWNLOAD INSTRUCTIONS
II.   INSTALLATION INSTRUCTIONS
III.  UNINSTALL INSTRUCTIONS

==========================
I. DOWNLOAD INSTRUCTIONS
==========================
The following procedure explains how to download this Release Update, which
is an update to NetBackup/Media Manager products with the latest fixes for
Windows NetBackup servers.

Download instructions:
1) Download the NB_7.0.1.winnt.x64_<6 digit number>.exe file
  into a temporary directory.

  where <6 digit number> is an internal tracking identifier

2) Extract the NB_7.0.1.winnt.x64_<6 digit number>.exe
  by double-clicking on it.

       This will create a number of files that include:
       x64.README
       and
       Setup.exe

=============================
II. INSTALLATION INSTRUCTIONS
=============================
Before you install, review the following list of notes:

  - When installing and uninstalling this Release Update, the instructions
    contained in the Online Readme always supersede the instructions
    contained in the installed version.

  - Click on the "Download Now" link, near the bottom of this document
    prior to running the following installation procedure for this pack.

  - Symantec recommends that you perform a catalog backup before and after
    you apply this Release Update.

  - If you are planning to install this Release Update as a part of an
    upgrade from a 6.0 MPx release, you must first install NetBackup 7.0 GA
    before you install this HotFix.

  - If you are planning to install this Release Update as a part of an upgrade
    from a NetBackup 5.x release then it is important that you understand that
    the existing NetBackup databases must be in a consistent state prior to
    beginning the upgrade. You can view information and tools to assist you in
    determining the current state of your database, as well as instructions to
    help you address any inconsistencies that you might discover on the
    NetBackup Upgrade Portal, a part of the Symantec NetBackup Support Web site.

      http://support.veritas.com/menu_ddProduct_NBUESVR.htm


For Release Update installation on Windows CLUSTER Environment:
-----------------------------------------------------------------
1) Install this Release Update locally on the nodes of the cluster where
  the NetBackup group is inactive. (follow steps 1-4 below)

  NOTE:  When installing on a VCS cluster, complete the installation of this
         pack on a single node before you begin installing on another node.

2) Install this Release Update locally on the active node. This should be
  done when the NetBackup system is quiet, for example, no backups or
  restores running.

  CAUTION:  Do not failover the NetBackup Group until all NetBackup nodes
            (including the active NetBackup node) have the Release Update
            installed.  

--------------------------------------------------------------------------------

Installation steps:

1) Close all NetBackup Windows.
  Make sure the NetBackup system has no active backups, restores,
  duplications, etc., running. If there are NetBackup activities in process,
  the Release Update will require a reboot if the file to update is busy.

  If a database client is being used, such as Oracle, ensure that the
  database services are stopped. Database services can be stopped using the
  ControlPanel -> Services tool. Repeat this until all databases have been
  stopped. These services must be restarted once the patch is successfully
  installed.

2) Run Setup.exe (Double-click on the icon from File Manager or Explorer or run
  it from the command prompt)

  Setup.exe begins by stopping the appropriate NetBackup Services required for
  the Release Update installation. Next, it installs the necessary files into
  the correct locations. Lastly, Setup.exe restarts the appropriate NetBackup
  services.

3) Examine the

     %ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\
     NetBackup Install.<date>.<identifying number>.htm

  file to ensure that no errors took place during the installation.

  Search the install log for the following string to determine if an error has
  occurred. "Return Value 3".

4) Remove the temporary directory created in the download instructions.

  NOTE: If you are installing the Release Update using the silent install
        script, please review the

        %ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\*.htm

        after the installation is finished, a reboot maybe required to
        complete the installation of the Release Update.  A search of the
        log for the key words "in use" indicates which files were busy during
        the installation.

Symantec recommends that you perform a catalog backup after you have
applied this Release Update.

--------------------------------------------------------------------------------

===========================
III. UNINSTALL INSTRUCTIONS
===========================
To uninstall the Release Update from a Windows CLUSTER Environment:

NOTE:  When uninstalling on a VCS cluster, complete the uninstall of this
      pack on a single node before you begin uninstalling on another node.

1) Uninstall this Release Update from the nodes of the cluster where the
  NetBackup group is inactive. (follow steps 1-2 below)

2) Uninstall this Release Update from the active NetBackup node.
  This should be done when the NetBackup system is quiet, for example,
  no backups or restores running.

CAUTION:
  Do not failover the NetBackup Group until all NetBackup nodes (including
  the active NetBackup node) have the Release Update uninstalled.

**Important notice regarding un-installs on Windows**
Only the last Release Update installed on a Windows system can be un-installed.
You must uninstall all NetBackup Release Updates before you can uninstall the
7.0GA base release.

1) Close all NetBackup Windows.
  Make sure the NetBackup server has no active backups, restores,
  duplications, etc., running. If there are NetBackup activities in process,
  the Release Update will not install if the file to update is busy.

  If a database client is being used, such as Oracle, ensure that the
  database services are stopped.  Database services can be stopped via the
  Control Panel -> Services tool.  Repeat this until all databases have been
  stopped. These services must be restarted once the patch is successfully
  uninstalled.

2) Go to Add/Remove programs dialog box and select the correct Release Update
  to be uninstalled.

WARNING:  While the Release Update is being uninstalled, any attempt to cancel
         the uninstall operation while it is in progress might leave NetBackup
         in an unknown state. Once you have canceled the uninstall, you should
         manually try to restart the services.  If the services do not come up
         properly, Symantec recommends that you completely uninstall the
         Release Update and install it again.

 


Attachments

NB_7.0.1.winnt.x64.exe (318.3 MBytes)

Legacy ID



358302


Article URL http://www.symantec.com/docs/TECH139151


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