Windows 2008 virtual machine restore results in blue screen

Article:TECH139253  |  Created: 2010-09-06  |  Updated: 2011-01-12  |  Article URL http://www.symantec.com/docs/TECH139253
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Article Type
Technical Solution


Environment

Issue



Tests were being done to make sure all operating system types could be restored.

It was seen that Windows 2008 X86 Sp1 and Sp2 would always blue screen after restore when backup up using the FullVM backup method.


Error



Blue Screen after restore


Environment



Vsphere 4.0 Update 1.

NetBackup 7.0 with Engineering fix 2060693

http://seer.entsupport.symantec.com/docs/347011.htm


Cause



The servers involved were missing the section from the VMX  file called.

"disk.EnableUUID=true"


Solution



This is default in Vsphere 4.1.

http://www.vmware.com/support/developer/vddk/vcb_vsphere_backup.pdf

It was not sure why this was missing as other servers like Windows 2008 R2 had the setting and were not affected.

 




Article URL http://www.symantec.com/docs/TECH139253


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