System32 folder is displayed after PCT 6.5 Migration

Article:TECH13941  |  Created: 2006-05-16  |  Updated: 2006-05-22  |  Article URL http://www.symantec.com/docs/TECH13941
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Article Type
Technical Solution


Issue



After the deployment of a PCT 6.5 personality package, the System32 folder is displayed on the target machine.  Another symptom of this problem is the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run has keys that only contain the first letter of what they really should contain.

For example:

On the old PC under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, you would see

CTHelper          CTHELPER.EXE

But when it's migrated on the new system all you see is:

CTHelper          C


Environment



PCT 6.5.1027


Cause



This is an error in the code that was introduced due to the change that was made to work with Unicode.


Solution



The workaround for the moment is to not include the Taskbar as part of your migration with PCT 6.5.1027. This can be changed in the template under the Desktop tab > Windows Shell.

These has been fixed in PC Transplant 6.5 Hotfix 27623.

See Article 27623

Legacy ID



22702


Article URL http://www.symantec.com/docs/TECH13941


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