Backup Exec 12.5 Revision Hotfix 358478

Article:TECH139590  |  Created: 2010-09-12  |  Updated: 2010-12-09  |  Article URL http://www.symantec.com/docs/TECH139590
Article Type
Technical Solution

Product(s)

Environment

Issue



Backup Exec 12.5 Revision Hotfix 358478


Solution



Symptom:
Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 358478

Summary
This hotfix contains a recommended fix for the Backup Exec  Intelligent Disaster Recovery Option.

Affected versions
Backup Exec 12.5 revision 2213 32bit Media Servers
Backup Exec 12.5 revision 2213 x64bit Media Servers
Backup Exec 12.5 revision 2213 32bit Remote Agents for Windows Servers
Backup Exec 12.5 revision 2213 x64bit Remote Agents for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.
- Service Pack 4 for 12.5 should be Installed before installing this hotfix. Service Pack 4 can be downloaded from the following link : www.symantec.com/docs/TECH135716
 

Post requisites
- A full backup is required after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Issue(s) resolved
IDR might not recover the original time stamp
Korean IDR wizard crashes as soon as the Restoring Data window appears

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186


Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote http://www.symantec.com/docs/TECH58187
 

 File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name Version File Size Date  Time
32bit Media Server        
Agents\RAWS32\Updates\RAWS322213RHF358478.msp   2,036,224 11/2/2010 12:23:00
Agents\RAWSX64\Updates\RAWSx642213RHF358478.msp   3,461,120 11/2/2010 12:23:00
Agents\SAP\R3\sapr32213RHF358478.msp   1,340,928 11/2/2010 12:23:00
IdrApi.dll 12.5.2213.181 128,840 11/2/2010 12:22:08
DRPrepWizard.exe 12.5.2213.181 1,494,856 11/2/2010 12:22:08
ndmpsrvr.dll 12.5.2213.181 2,068,808 11/2/2010 12:23:00
ndmpcomm.dll 12.5.2213.181 308,040 11/2/2010 12:21:38
idr\disk4\I386\bedrwiz.ex_ 12.5.2213.181 1,780,918 11/2/2010 12:22:20
idr\disk4\I386\BEDESK.EX_   24,588 11/2/2010 12:22:20
idr\disk4\I386\idrapi.dl_ 12.5.2213.181 23,824 11/2/2010 12:22:22
idr\disk4\AMD64\bedrwiz.ex_ 12.5.2213.181 2,720,963 11/2/2010 12:22:18
idr\disk4\AMD64\BEDESK.EX_   29,839 11/2/2010 12:22:18
idr\disk4\AMD64\idrapi.dl_ 12.5.2213.181 26,239 11/2/2010 12:22:20
Agents\RAWSX64\Setup.exe 12.5.2213.511 1,327,432 11/2/2010 12:23:00
idr\disk4\AMD64\bedrwiz_ko.dl_ 12.5.2213.181 109,516 11/2/2010 12:22:18
idr\disk4\I386\bedrwiz_ko.dl_ 12.5.2213.181 108,978 11/2/2010 12:22:20

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 

File Name Version File Size Date  Time
x64bit Media Server        
Agents\RAWS32\Updates\RAWS322213RHF358478.msp   2,036,224 11/2/2010 15:34:46
Agents\RAWSX64\Updates\RAWSx642213RHF358478.msp   3,461,120 11/2/2010 15:34:46
Agents\SAPX64\R3\sapr32213RHF358478.msp   1,689,600 11/2/2010 15:34:46
IdrApi.dll 12.5.2213.181 137,544 11/2/2010 15:33:38
DRPrepWizard.exe 12.5.2213.181 2,065,736 11/2/2010 15:33:38
ndmpsrvr.dll 12.5.2213.181 2,953,032 11/2/2010 15:34:40
ndmpcomm.dll 12.5.2213.181 459,592 11/2/2010 15:33:00
idr\disk4\I386\bedrwiz.ex_ 12.5.2213.181 1,780,918 11/2/2010 15:33:58
idr\disk4\I386\BEDESK.EX_   24,588 11/2/2010 15:33:58
idr\disk4\I386\idrapi.dl_ 12.5.2213.181 23,824 11/2/2010 15:33:58
idr\disk4\AMD64\bedrwiz.ex_ 12.5.2213.181 2,720,963 11/2/2010 15:33:54
idr\disk4\AMD64\BEDESK.EX_   29,839 11/2/2010 15:33:54
idr\disk4\AMD64\idrapi.dl_ 12.5.2213.181 26,239 11/2/2010 15:33:54
Agents\RAWS32\Setup.exe 12.5.2213.511 858,440 11/2/2010 15:34:46
idr\disk4\AMD64\bedrwiz_ko.dl_ 12.5.2213.181 109,516 11/2/2010 15:33:54
idr\disk4\I386\bedrwiz_ko.dl_ 12.5.2213.181 108,978 11/2/2010 15:33:58

Backup Exec 32bit Remote Agents for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name Version File Size Date  Time
RAWS 32bit        
raws\ndmpsrvr.dll 12.5.2213.181 2,068,808 11/2/2010 12:04:22
raws\ndmpcomm.dll 12.5.2213.181 308,040 11/2/2010 12:04:18

Backup Exec x64bit Remote Agents for Windows Servers

Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

 

File Name Version File Size Date  Time
RAWS x64bit        
raws\ndmpsrvr.dll 12.5.2213.181 2,953,032 11/2/2010 12:08:54
raws\ndmpcomm.dll 12.5.2213.181 459,592 11/2/2010 12:08:44


Attachments

Backup Exec 12.5 revision 2213 Hotfix 358478 32bit Download
be2213R358478_32bit.exe (11.4 MBytes)
Backup Exec 12.5 revision 2213 Hotfix 358478 64bit Download
be2213R358478_x64bit.exe (11.9 MBytes)




Supplemental Materials

SourceETrack
Value2117149
Description

IDR does not recover the original time stamp


SourceETrack
Value2164996
Description

Korean IDR wizard crashes as soon as the Restoring Data window appears



Article URL http://www.symantec.com/docs/TECH139590


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