Symantec ON iCommand (tm) Windows Agent V6.3.2

Date: December 2004

 Copyright (c) 2004 by Symantec Corporation. All rights reserved

===========================================================================

 Release Name:  Symantec ON iCommand Windows Agent V6.3.2

SHORT DESCRIPTION:

 This service release includes a set of new Symantec ON iCommand Windows Agent

files. It provides several enhancements listed below. Installation packages are

included.

 PREREQUISITE

 To take advantage of all enhancements and issues resolved in this release,

you must install the "Symantec ON iCommand 3.0.x Service Pack 3b" or newer

on the Symantec ON iCommand V3.0.x Configuration Server. The service pack

provides an enhanced version of the CCM Java Agent Support Service. The

service pack is available from  www.symantec.com/techsupp/enterprise in

the Downloads area for product updates.

SUPPORTED PLATFORMS AND COMPATIBILITY

 Managed computer platforms:

 The agent will run under the following operating systems in English and

German:

     - Windows 2000 Professional with Service Pack 1 and higher

    - Windows 2000 Server / Advanced Server

    - Windows XP Professional

    - Windows 2003 Standard

Symantec ON iCommand server:

The Symantec ON iCommand Windows Agent V6.3.1 is fully compatible with

Symantec ON iCommand V3.0.x systems.

 REPLACED PREVIOUS RELEASES

 This service release replaces the content of all of the following previously

released versions:

    Symantec ON iCommand Windows Agent V6.3.1

    Symantec ON iCommand Windows Agent V6.3

    Symantec ON iCommand Windows Agent V6.2 SWPRelease 2.0

    Symantec ON iCommand Windows Agent V6.2 SWPRelease 1.0

    Symantec ON iCommand Windows Agent V6.1 SWPRelease 2.0

    Symantec ON iCommand Windows Agent V6.1

DELIVERABLES

 There is an English and a German language version of the zip file containing

complete packages with the agent files:

     Symantec ON iCommand Windows Agent V6.3.2 Installation

    Symantec ON iCommand Windows Agent V6.3.2 Update

    Symantec ON iCommand Windows Agent V6.3.2 Settings

 INSTALLATION INSTRUCTIONS

1. Ensure that Symantec ON iCommand has been properly installed, including

   any service packs for the Configuration Server.

 2. Unzip the Symantec ON iCommand Windows Agent package files in the Temp

   directory on your Administration PC or on a MS Windows(tm)-based Symantec

   ON iCommand Configuration Server.

3. Import the new appropriate language versions of the Symantec ON iCommand

   Windows Agent packages to your Symantec ON iCommand Configuration Server

   using the "ON Command CCM Package Import Tool".

UPDATE THE AGENT PACKAGES

a) Use the Windows Agent Manager to update the Symantec ON iCommand Windows

   Agent files and select the option 'Update CCM Agent'.

b) Assign one of the following update packages:

        Symantec ON iCommand Windows Agent V6.3.2 Update (English)

   or

        Symantec ON iCommand Windows Agent V6.3.2 Update (Deutsch)

 Please refer to the readme.htm file of each software package, which provides

information about the corresponding administration parameter.

ENHANCEMENTS AND ISSUES RESOLVED IN THIS RELEASE

DTS 5005/79

Description:

  The agent does not recognize the server action period correctly. It assumes

  the server window with a discrepancy of 1 hour.

New status:

  The new agent version resolves the issue so that the agent recognizes the

  server action period correctly.

DTS 5005/78

Description:

  After upgrading the Symantec ON Command CCM Windows Agent to the Symantec

  ON iCommand Windows Agent using the update package, the action period is

  recognized incorrectly.

New status:

  The agent has been enhanced to resolve this issue. It recognizes the

  server action period correctly.

DTS 5005/44

Description:

  If the server action period is set to span two days, the action period is 

  recognized incorrectly.

New status:

  The new agent version resolves the issue to recognize the server action

  period correctly.

DTS 509/320, 5005/43

Description:

  A computer managed by the Symantec ON iCommand Windows Agent with the boot

  priority set to 0 is not able to execute jobs outside of the server action

  period.

New status:

  A managed computer with the boot priority set to 0 is able to execute assigned

  jobs beyond the server action period.  To enable this feature, install the

  "Symantec ON iCommand 3.0.x Service Pack 3b" on the Symantec ON iCommand V3.0.x

  Configuration Server and set the value     sendclientpriority=1

  in the ccmjass.cfg configuration file. Finally restart the CCM Web Services.

  NOTE: Although the CCM Database Service automatically checks for pending jobs,

        it does not forward the push/wakeup event beyond the server action period.

DTS 5026/1, 5005/36

Description:

  A managed computer in MobileClient mode is in a dial-up session.

  After a new job is assigned, the Agent does not respond, and an error

  message may appear after receiving the push event.

New status:

  This issue has been resolved in the new agent version.

 DTS 5029/2

Description:

  A job has been assigned to a managed computer but the agent does not

  communicate any activity to the server.  This issue was caused by an

  internally used registry key which was not set with the result of

  operation abort.

New status:

  The enhanced agent version creates the key on demand to prevent this issue.

DTS <n/a>

Description:

  The OpenSSL protocol is used for the communication between the agent and

  the CCM Java Agent Support Service. For security reasons the last released

  protocol version must be applied.

New status:

  The OpenSSL protocol has been updated to 0.9.7e.

FILE VERSION INFORMATION

On the Symantec ON iCommand managed computer, right-click on the traffic light

icon to open the context menu and select the About information to verify the

version of key files:

English files

 Version       Size       Date       Time      Filename

 -----------   ---------  ---------- --------  ------------

    6.3.2.82     1675264  11.11.2004  5:34 PM  ccmagent.exe

    6.3.2.82       73728  11.11.2004  4:49 PM  screxec.exe

    6.3.2.82      102400  11.11.2004  4:50 PM  shstart.exe

    6.3.2.82      204800  11.11.2004  4:48 PM  smecp.exe

    6.3.2.82      167936  11.11.2004  4:48 PM  smedel.exe

    6.3.2.82       98816  11.11.2004  4:50 PM  smegina.dll

    6.3.2.82      827392  11.11.2004  4:50 PM  wincl.dll

    1.5.0.71       94208   8.12.2004  1:48 PM  datool.exe

   1.5.0.311      950272   8.12.2004  1:48 PM  dautils.dll

    1.2.0.77      135168   8.12.2004  1:48 PM  ccmada.exe

   1.5.0.311      950272   8.12.2004  1:48 PM  ccmada.dll

     1.0.0.3      169984  22.10.2001  9:10 AM  regdat3.exe

    6.3.2.82      450560  11.11.2004  4:46 PM  ccmbgcp.dll

German files

  Version       Size       Date       Time      Filename

 -----------   ---------  ---------- --------  ------------

    6.3.2.82     1687552  11.11.2004  5:34 PM  ccmagent.exe

    6.3.2.82       73728  11.11.2004  4:49 PM  screxec.exe

    6.3.2.82      102400  11.11.2004  4:50 PM  shstart.exe

    6.3.2.82      204800  11.11.2004  4:48 PM  smecp.exe

    6.3.2.82      167936  11.11.2004  4:48 PM  smedel.exe

    6.3.2.82       98816  11.11.2004  4:50 PM  smegina.dll

    6.3.2.82      827392  11.11.2004  4:50 PM  wincl.dll

    1.5.0.71       94208   8.12.2004  1:48 PM  datool.exe

   1.5.0.311      950272   8.12.2004  1:48 PM  dautils.dll

    1.2.0.77      135168   8.12.2004  1:48 PM  ccmada.exe

   1.5.0.311      950272   8.12.2004  1:48 PM  ccmada.dll

     1.0.0.3      169984  22.10.2001  9:10 AM  regdat3.exe

    6.3.2.82      450560  11.11.2004  4:46 PM  ccmbgcp.dll

 - END