Incremental backup jobs create a full backup after Symantec AntiVirus runs a scan

Article:TECH140211  |  Created: 2010-09-17  |  Updated: 2011-06-14  |  Article URL http://www.symantec.com/docs/TECH140211
Article Type
Technical Solution


Issue



After Symantec AntiVirus runs a manual scan or a scheduled scan, Backup Exec performs a complete backup job instead of an incremental backup job.

 


Solution



Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
 

  • To fix the problem on 32-bit versions of Symantec AntiVirus, create the following DWORD value and set it to 1:

    HKEY_LOCAL_MACHINE\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\NoFileMod
     
  • To fix the problem on 64-bit versions of Symantec AntiVirus, create the following DWORD value and set it to 1:

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\INTEL\LANDesk\VirusProtect6\CurrentVersion\NoFileMod





Article URL http://www.symantec.com/docs/TECH140211


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