Remote Agent for Windows System (RAWS) fails with 'Access denied' or 'The install failed with an unexpected error'
|Article:TECH140214|||||Created: 2010-09-17|||||Updated: 2012-03-08|||||Article URL http://www.symantec.com/docs/TECH140214|
Unable to install remote agent to the member server through Push install and Local install
Error: During Push Install
Error: During Local Install
This may occur due to a corruption in Microsoft .Net Framework.
Uninstall all the .Net Framework versions from the member server using the .Net Removal tool (http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip) and rebooted the member server.
Reinstall the .Net Framework version 3.5 SP1 from the Backup Exec installation disc.
Install Remote Agent for Windows System (RAWS) using the local installation method on the media server. (www.symantec.com/docs/TECH128757)
Article URL http://www.symantec.com/docs/TECH140214