Late Breaking News for Enterprise Vault 9.0.1

Article:TECH140371  |  Created: 2010-09-20  |  Updated: 2014-05-09  |  Article URL http://www.symantec.com/docs/TECH140371
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Article Type
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Issue



 Enterprise Vault 9.0.5 Released! (August 28, 2013)
http://www.symantec.com/docs/TECH204715

Symantec Corporation updates this article as new customer-related information pertaining to 9.0.1 becomes available.  Symantec recommends that you frequently check this article for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Solution



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Software Alerts
Enterprise Vault Article
Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services TECH204135 
Security Advisory: Symantec Enterprise Vault Updates Oracle Outside In Module for Multiple Issues  AL1255
Security Advisory: Symantec Enterprise Vault Update for Oracle Outside In Module  AL1165


Hotfixes for 9.0.1

Enterprise Vault for Microsoft Exchange
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates
TECH181401
Hotfix for Symantec Enterprise Vault (EV) For Microsoft Exchange 9.x - When Storage Expiry determines which items are eligible for expiry, it fails to exclude items on Legal Hold. This causes repeatedly unnecessary processing of the same items on legal hold for every expiry run. TECH177042
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.1, Build 1073, Cumulative Hotfix for Storage retrieval (GetRecombinedSaveset failed) and StorageOnlineOPNS.EXE failure. TECH174699
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.1, Build 1073, Move Archive fails on items causing StorageOnlineOPNS.EXE crash and stops Move Archive due to failure ERROR: GetRecombinedSaveset failed. Error: <0x8004010f> TECH169472
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes  TECH167820
Hotfix for Symantec Enterprise Vault (EV), High SQL CPU Utilization during GetObjectsBySIDs/GetArchivesBySids for environments using Vault Cache.  TECH155950
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 for Microsoft Exchange, Build 1073, Archived items remained in a 'pending' state  TECH153291
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.1 Outlook Web Access (OWA) Extensions, Build 1073, Event Id 0 "EVOWA - Request not Authenticated (Could not establish the UserContext)" error TECH154786
Hotfix for Enterprise Vault (EV) 9.0.1. In some cases, certain types of archived item can cause Enterprise Vault's StorageOnlineOPNS process to fail while performing a Move Archive operation. TECH153979
Cumulative Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073 for Microsoft Exchange. Exchange Journaling issues with Distribution List (DL) expansion and A6 Queue Population for Moved Items. TECH153457
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.1, Build 1073 - Cumulative hotfix for Enterprise Vault Outlook Add-in  TECH158130
Cumulative Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073 for Microsoft Exchange. Exchange Journaling issues with Distribution List (DL) expansion. TECH147417
Hotfix for Enterprise Vault (EV) 9.0.1, Build 1073, for Microsoft Exchange - When journaling from Microsoft Exchange, distribution list expansion may incorrectly process contacts  TECH147051
 
 

Enterprise Vault for File System Archiving
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates TECH181401
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes  TECH167820


Enterprise Vault for Lotus Domino
Article
Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.1, Build 1073, Hotfix needed to support 10.0.1 Outlook Add-in  TECH175939
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates TECH181401
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes  TECH167820



Enterprise Vault for Microsoft SharePoint
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates  TECH181401
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes  TECH167820

 

Enterprise Vault Discovery Accelerator
Article
Hotfix for Discovery Accelerator 9.0.0, 9.0.1, 9.0.2, Applying of Legal Holds loop continually  TECH156905
Hotfix for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0.1, 9.0.2, Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report in Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA). TECH165727

 

Enterprise Vault for SMTP
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates TECH181401
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes  TECH167820

 

Enterprise Vault API
Article
Hotfix for Symantec Enterprise Vault (EV) 9.0.1, Build 1073, Implement 8.3.7 converters patch for security fixes TECH167820
Hotfix for Symantec Enterprise Vault (EV) 9.0.1 - Converter Updates TECH181401

 

Enterprise Vault Compliance Accelerator
Article
Getting error "The item '/... Drilldown' cannot be found. (rsItemNotFound)" when attempting to access a drill down report TECH165727
Hotfix for Discovery Accelerator 9.0.0, 9.0.1, 9.0.2, Applying of Legal Holds loop continually  TECH156905



Known Issues Existing Only in 9.01:

Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 9.0.1. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Article
An unsupported Microsoft Outlook version has been detected TECH211528
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode. TECH211197
The Public Folder Archive Task fails to process Public Folder targets if the FixOrphanedShortcut registry value is set TECH201100 
PSTCacheServerNewFolder being created on a folder that is missing PROP_EVSERVER_NEWFOLDER TECH173580
Storage Expiry may not expire eligible items if millions of items are on Legal Hold  TECH173658
After Disaster Recovery (DR), Public folder auto-enable targets no longer present, resulting in failure to archive from the previously auto-enabled folder targets  TECH171429
64-bit client cannot publish Enterprise Vault (EV) forms to the Personal Forms Library TECH165887
Cannot login to the Enterprise Vault MAC OSX Client when using linked Microsoft Exchange 2007 mailboxes  TECH165380
Enterprise Vault (EV) Outlook Add-in may cause a slow response in Outlook when deleting an email  TECH164944
Personal Store Management objects are not showing up in the correct Enterprise Vault (EV) Site when configured for multiple EV sites.  TECH163478
When Enterprise Vault (EV) Virtual Vault (VV) is enabled, Outlook 2003 may become unresponsive and the process may hang during closure. TECH161549
When the Exchange Mailbox Policy "Shortcut is Opened" is set to Show Properties, the "Click here to view the original item" banner has no effect.  TECH161758
Enterprise Vault Full Outlook Add-In (DCOM) does not honor the policy settings to show or hide the 'Enterprise Vault' tab for Folders, the Mailbox, or Messages  TECH160810
Copying a calendar item from the shared calendar may delay with Enterprise Vault Add-in  TECH160739
Calls to getarchivesettings.asp do not occur in OWA2010 during archival when a folder is in Conversation View mode, causing policy values to not be applied (Ex. No shortcut creation) TECH160443
Unable to delete items using the “Delete” key when “Disconnected Mode” in Outlook.  TECH159383
The performance of Exchange 2010 Mailbox Archiving is degraded, producing numerous Event IDs 3419 and 2217  TECH156775
After upgrading from Enterprise Vault (EV) 8.0 to Enterprise Vault (EV) 9.0, opening archived items through Outlook Web Access (OWA) Search Archive times out and returns the html version of the item. TECH157894
Outlook 2007 crashes when attempting to open specific items from Virtual Vault.  TECH157400
Windows Instant Search does not find items within Virtual Vault. TECH156937
Enterprise Vault buttons are not visible from Outlook when selecting the Browser Search button. TECH156808
During Shortcut Processing to update Moved items, Event Ids 6578 and 2270 occur when 'Archive Exchange Managed Folders' is set to 'Off' TECH156217
When Exporting Archives to PST, and selecting "Export all items from this root folder path", unable to export items from the Archive's "Top of Information Store" container.  TECH156588
9.0.1 Client install incorrectly detects Outlook 2010 when Outlook 2007 is installed TECH155882
Manual archive in Outlook fails with pop-up error "You cannot archive items from this location" TECH150478
Move archive fails on specific item causing StorageOnlineOPNS.EXE crash.  TECH148536
When upgrading the Outlook Client from 8.0 SP4/SP5 or 9.0 to 9.0.1 the users Virtual Vault disappears from Outlook folders  TECH147682
Opening Search Folders in New Window Causes Outlook 2010 to Become Unresponsive if 9.0.1 EV Outlook Add-In is installed and Outlook is configured to use 'Exchange Cache Mode' TECH146393
Exchange Journaling tasks may go into failed state and generate event id 1000 in the application event log  TECH146995


Enterprise Vault for File System Archiving
Article
FSAUtility -pm incorrectly migrating PH that belong to other Volume / AP targets TECH212148
The 'Delete archived file when placeholder is deleted' feature fails to delete the archived item in Retention Folders. TECH167864
The File System Archiving Checkpoint feature is not processing through sub-folders alphabetically, which can cause the re-processing of some folders TECH163368

 
Enterprise Vault for Lotus Domino
Article
Duplicate Enterprise Vault hidden views could be created in Domino Mailboxes provisioned by Enterprise Vault  TECH184891
"Invalid Universal ID" is received by the end user when attempting to retrieve an archived item. TECH169648


Enterprise Vault Discovery Accelerator
Article
ADSynchronization process appears to never finish TECH156481
While searching on a large quantity of Index Volumes, the performance is extremely slow causing the User Interface to become unresponsive  TECH156425

Known Issues Found in Prior Versions That Still Exist in 9.0.1
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

 

Enterprise Vault Article
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection. TECH216681



Enterprise Vault for Microsoft Exchange
Article
Microsoft Outlook paperclip icon denoting an attachment is removed from a mail when archived by Enterprise Vault (EV) TECH215392
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset. TECH214026
Mail Items with attachments that have an RMS policy applied to them do not display correctly when opened TECH213944
Enterprise Vault (EV) journaling task fails when encountering corrupted zip files TECH213094
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing in the folder being repaired TECH212963
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errors TECH210128
When printing an archived item from Outlook 2010, only the shortcut content prints. TECH209813
'Not Read' read receipt emails are incorrectly being sent to the Sender when an Unread Archived Item is Restored TECH209735
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable. TECH209132
Actions taken in the Outlook Add-in are not properly recorded in the EV Audit log TECH209221
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset Table TECH209243
Enterprise Vault for Exchange: 'An error has occurred in the script of this page' is generated during a 'Move to Mailbox' execution from Archive Explorer TECH208778
An EVSVR DatabaseReferences operation may incorrectly reports Invalid Savesets if duplicates exist on a Centera device TECH204258
Enterprise Vault creates MDC files for each additional Archive end users have access to regardless of the choice to synchronize the additional Archives into Vault Cache. TECH200200
User Delete requests when in Backup mode deletes the shortcut without warning TECH205556
Vault Cache sync fails due to "An invalid character was found in text content" TECH154692
Export Archive wizard displays the incorrect retention category on the "Confirm your export settings" page. TECH204431
Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB TECH130286
EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache TECH200200
During a Move Archive, the error "The destination saveset specifies a different Site to the source saveset.|You can't copy savesets between sites" occurs when moving an archive within the same site. TECH200877
When the EnterpriseVaultAudit database is on a separate SQL Instance than the EnterpriseVaultDirectory database, the EVBackup.xml will not show the correct locations. TECH197668
Distribution list contacts are incorrectly turned into shortcuts and show the name "Group" in Virtual Vault (VV) TECH200878
The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. TECH199782

The date range of items in Vault Cache/Virtual Vault does not match the Download Item Age Limit Desktop Policy setting
TECH197791
When removing Enterprise Vault (EV) Storage from Backup mode, if the Storage Delete threads take longer than 5 minutes, the thread is terminated causing the Vault Stores to stay in Backup mode. TECH194848
During Client-Driven PST Migration folder names with backslashes are converted into separate folder paths TECH195491
When viewing the Enterprise Vault (EV) Vault Store Usage by Billing Account report the 'Full Name' field may be empty or incorrect. TECH191872
Repairing an Index fails on specific items In Enterprise Vault 9.0.x TECH192464
Outlook intermittently crashes when using Virtual Vault TECH190109
Attempting to delete multiple Shortcuts of SharePoint Notification e-mails with Outlook 2010 using the keyboard or right-click context menu ‘Delete’ only deletes the first Shortcut item TECH176203
Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console. TECH189985
Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing TECH188919
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table. TECH188007
Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard TECH187868 
Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer TECH163075
Unable to create Enterprise Vault (EV) partition TECH185952
Deleting a site TECH186276
The following item has been moved in the mailbox but it could not be updated in the archive.
TECH73824
The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found". TECH158576
Outlook Add-in enables deletion of Special Folders from delegated mailboxes TECH183229
Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment TECH181297
Journaling performance may be reduced when using the InternalSMTPDomains registry key. TECH180895
The Enterprise Vault (EV) Storage Expiry report is not written if processing was ended by the schedule and did not complete. TECH180299
The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.  TECH175979
Enterprise Vault Reporting fails to generate the reports 'Vault Store Usage by Archive' and 'Vault Store Usage by Billing Account' TECH156806
The Move Archive process fails during Copy phase with "There is another item with the same transaction id in the destination archive" when the SkipDuplicateItems switch is enabled in the EVMoveArchiveTask.exe.config. TECH178341
Certain file type extensions with in a .zip file are not searchable. TECH178803
Vault Cache synchronization may not complete after PST import TECH176429
Migrator Server Event Error 6592's (Abnormal error occurred) are constantly logged. TECH143307
The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.  TECH175979
A 'Data decryption has failed' error is received when a 'Fujitsu Eternus Archive Storage' migrator is used TECH174428
During a Site to Site user archive move, utilizing Move Archive, the wizard does not auto-detect the new archive on destination. TECH174351
A backup of the Enterprise Vault (EV) data, using the EVBackup.xml file, will fail if a port number has been specified for the SQL server connection. TECH174766
Deleting a Public Folder Favorite from Outlook 2010 may attempt to delete the archived items within the folder. TECH171155
The Date Range in EVSVR may revert to the previous range when specifying a non-default log file path.
TECH170897
Use of EVSVR(Repair|DatabaseReferences with date range) may not detect the items if Vault Store partition has moved TECH170383
Attachment creation date may not indexed properly if the attachment is an .MSG TECH169676
Enterprise Vault (EV) Outlook Web App (OWA) 2010 extensions: The option to archive or restore may be missing from right-click menus TECH166588
Client add-on logging for Virtual Vault does not currently provide details as to the reason why it may be in a Read Only state. TECH169023
Clients may experience crashes of SearchProtocolHost.exe TECH169660
The Move Archive process fails during Copy phase with "Inner storage error code: 0x80004002" TECH169017
Items exist in the Vault Store database, but the associated Archive or ArchiveFolder entry is missing from EnterpriseVaultDirectory database. TECH158169
Items archived from an Exchange managed folder may not have the correct retention category applied TECH166708
Provisioning Group - Unable to see Windows Users or Windows Groups from trusted domain. TECH164775
Enterprise Vault (EV) Outlook Web App (OWA) 2010 extensions: The option to archive or restore may be missing from right-click menus TECH166588
Mailbox Archive task configured with custom filtering fails due to 10 consecutive items with invalid Author Properties TECH166452
Enterprise Vault (EV) Reports not working after upgrading TECH165208
AvailableNewMailboxSpace on Exchange 2010 database not growing according to archiving TECH164949
Issues with recall, move, or processing some items resulting in failure to display the item. TECH164621
Windows Desktop Search (WDS) reconciles its index of Enterprise Vault's DB files multiple times TECH163879
Selecting or Changing an Exchange System Mailbox Using the Getting Started Wizard or Vault Administration Console May Become Unresponsive TECH163084
The Enterprise Vault (EV) Client conflicts with the Outlook setting "In folders other than the Inbox, save replies with Original Message" TECH162423
During the Verify Stage (Step 5) of the Move Archive process, the Verification fails and the Move Archive Job returns "Completed with Errors". TECH162148
Transaction History setting is not retrospectively set/honored TECH160685
Enterprise Vault (EV) hangs due to several hundred thousand open event handles by StorageFileWatch.exe TECH160442
Web analytics tracking cookies cause EV OWA 2010 authentication to fail when accessing shared mailboxes externally. TECH160437
Remote PST entry is removed from the mailbox profile when Outlook in Disconnect mode TECH160139
The Enterprise Vault (EV) StorageFileWatch process may stop processing if there are a large number of unreferenced SISParts found. TECH159297
Non-Enterprise Vault (EV) enabled mailbox user with delegate access to other EV enabled mailboxes gives incorrect Outlook buttons and behaviors. TECH157348
Event ID 2777 occurs when attempting to manually archive a folder. TECH156087
Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive. TECH142509
When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs. TECH154632
"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder. TECH148466
Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB. TECH148009
The EVConverterSandbox has high CPU usage after upgrade to EV 9.x. TECH146281
Vault Cache synchronization fails for a user with delegate access to another mailbox.
TECH155616
End user receives continuous reminders when opening Outlook. TECH154830
GENERAL ERROR: "Event ID: 6760 Error from EMC Centera FPLibrary |Function call: FPXMLTag.GetAttributeValue(AttachmentId)" generated in Enterprise Vault Event Logs TECH152267
Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'. TECH144193
Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files" TECH146514
Virtual Vault Fails to Synchronize If Archives Have Large Number of Folders TECH145407
Event ID 6592 is generated and some messages are unable to be archived. TECH143070
Archived messages that are moved to another mailbox do not get updated. TECH156795
When opening "Search Archives" via the Site Level in the Enterprise Vault Administration Console this will not recognize HTTPS/SSL/Port 443 and will continue to default to HTTP. TECH156087
'An export of entire archive to a mailbox may fail with Event ID 6768 stating 'The mailbox does not have enough space to complete the export archive operation.' TECH135175
An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently TECH135137
Cannot successfully synchronize vault cache if archive item has outdated received date. TECH130794
Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information. TECH77858
Unable to restore Public Folder items when using replica Public Folders. TECH127903
Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location
TECH126887
Error opening shortcuts using EV 8 client if user is disabled and had their mailbox "zapped" TECH77679
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST. TECH129017
When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location. TECH128470
Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.
TECH124579
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items." TECH125328
When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.
TECH125342
When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly
TECH126043
During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived TECH126045
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation TECH126056
Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt) TECH126173
"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings. TECH126176
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.
TECH126302
Failed to log in with the Configuration Information when logging into the Enterprise Vault Client for Mac TECH126919
Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled.
TECH126940
All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name.
TECH127129
Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On" TECH76369
ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body. TECH76366
Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder. TECH76363
Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007 TECH76362
When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed.
TECH75843
When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases
TECH74833
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.
TECH73487
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors. TECH73314
The archive task will not delete expired shortcuts if Storage Expiry is set to Never. TECH73137
Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder TECH71972
Running the Expiry report in Outlook shows items beyond the expiry days when using ItemGranularityOnly indexing. TECH71858
The selected item could not be restored. The Archiving Task is not currently running. Please try again later." is returned when trying to restore a Public Folder archived item. TECH71541
Event 1000: Faulting application JournalMailboxManager.exe is reported in the Application Logs after installing Microsoft Outlook 2007 on the Enterprise Vault Server TECH70791
Unable to set backup mode after a Building Blocks failover TECH70251
No option to limit the amount of Basket restores TECH69411
The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details
TECH67472
Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode TECH66889
Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index TECH66731

 

Enterprise Vault for File System Archiving
Article
When opening archived files from Archive Explorer spaces within filenames are changed to the underscore character TECH212691
New Partition wizard cannot enumerate additional Windows partitions TECH202390
Errors retrieving multiple placeholders from VNX TECH200406 
Clustered File Server unresponsive in a hung state following large number of FSA Placeholder recalls. TECH196698
Enterprise Vault (EV) File System Archiving (FSA) file blocking alert email message is not sent if user login does not match email address format. TECH194302
The Enterprise Vault (EV) File System Archiving (FSA) FSAUtility process may return a 'System.OutOfMemoryException' when using the -pm option. TECH190333
Unexpected Placeholder (PH) recall when NetApp PH is accessed from Windows 7 Client TECH181748
File System Archiving does not process the folder structure in alpha-numerical order on Celerra TECH181932
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device. TECH178366
Error event id 4166 from EVConverterSandbox.exe after installing Etrack hotfix 2497319 TECH178424
The Enterprise Vault (EV) File System Archiving (FSA) agent may cause the cluster failover to hang when exporting the FSA registry data. TECH170840
Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content.
TECH171042
The Enterprise Vault (EV) File System Archiving (FSA) FileScreenFilter driver may cause cluster failover to hang.  TECH167472
The Delete permission is not properly granted to the Archive when using Enterprise Vault (EV) File System Archiving (FSA) and share permissions. TECH166104
FSA summary migrator fails and reports an error in the dtrace. TECH143262
The Enterprise Vault (EV) File System Archiving (FSA) task shows numerous errors stating 'An item with the same key has already been added.' TECH143437
Fsautility is returning 'The network path was not found' error when attempting to perform restore using the -t command line option. TECH155705
Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors TECH145524
Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk. TECH135458
Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection. TECH136008
"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format. TECH124586
File types are not blocked when File Blocking with content checking is enabled. TECH126465
'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC). TECH126924
"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms
TECH71442
Unable to set backup mode after a Building Block failover
TECH70251
No option to limit the amount of Basket restores TECH69411
After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966 TECH68201
During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.' TECH66674
 
 
 
Enterprise Vault for Lotus Domino
Article
Enterprise Vault for Domino: items archived by Enterprise Vault contain the 'attachment icon' even if the original items do not appear to have any attachments TECH209809
Enterprise Vault for Domino: In EVOM the Domino Server Monitoring the counter 'Days Since Last Backup' for Journaling locations might be wrongly calculated TECH209195
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deleted TECH208870
Enterprise Vault for Domino: from Lotus Notes it is not possible to the see content of "display / conversation" when retrieving EV archived items TECH206856
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found' TECH206075
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected" TECH202591
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters" TECH202463
Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailbox TECH201099
Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotes TECH200999
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox. TECH169452
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
Lotus Notes Client loses access to archived items when a Mailbox is opened within Notes that is associated to a different Enterprise Vault Site TECH176734
Domino Vault Cache temporary databases EVR_*.nsf could build up the EVDG folder Data\EV and they are not removed after their usage TECH185043
Event ID 41206 - Error: Illegal SMTP address: invalid.smtpaddress@ TECH183603
When archiving Domino and File System Archiving (FSA), Remove Safety Copies 'Immediately after archiving' and using Centera Collections removes the original items (post process) before the item is stored to the Centera device. TECH178366
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop Policy TECH170053
While manually enabling multiple Domino Mailboxes for archiving, if the enable wizard encounters an error with enabling a Mailbox, attempting to continue processing the remaining Mailboxes will fail on each subsequent Mailbox. TECH169452
Attempting to provision a Mail-In database with a multi-line name fails, when the combination of names is greater than 255 characters
TECH169277
Enterprise Vault Domino Provisioning does not find Mail-In databases that are part of a Domino Group that is targeted for Provisioning TECH169279
Lotus Domino Archiving task repeatedly archives message when mailbox policy does not create shortcuts / delete original AND item is in a Domino Retention Plan 'ARCHIVENOW' folder. TECH168028
Event ID's 40967 and 6654 are generated when the archiving process hangs during archiving runs. TECH143624
EVLotusDominoJournalTask.exe processes stay running in task manager after the Domino Journaling task is stopped or when Enterprise Vault services are shutdown TECH135688
Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails. TECH135221
If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived. TECH77605
Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC TECH75408
Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.
TECH75303
Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used. TECH74691
Enterprise Vault search application for Domino is not accessible for Domino Web Access users. TECH87898
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\"
TECH71606
 
 
Enterprise Vault Compliance Accelerator
Article
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed. TECH199094 
Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups. TECH159406
Unable to change the Sampling percentage of an Application or Department search to a fraction. TECH195951
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112
Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups. TECH184166
Opening the Client interface or make application level changes takes minutes. TECH160519
Error converting data type timestamp to numeric TECH136198
Scheduled Search will not run and Schedules cannot added or modified.  TECH170758
Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items TECH135168
How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search  TECH75638
Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Items remain in the tblSearchResults table after all searches have completed  TECH160106
There is a fifty (50) character limit for the user defined export folder location TECH156470
Compliance Accelerator client does not enable the Save button when editing text field in a saved scheduled search. TECH152680
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search  TECH145802
Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked. TECH128442
Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria. TECH128132
The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0 TECH125109
How to apply granular SQL permissions to replace the sysadmin role TECH125793
Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients
TECH126053
Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed. TECH75877
Review Period beginning data appears to be one day earlier then requested TECH74438
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated
TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator. TECH66720
 
 
 
Enterprise Vault Discovery Accelerator
Article
Accelerator Client becomes unresponsive for a short period when logging in, creating a new Export, accessing the Review Set or switching between tabs. TECH206836
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains. TECH202081 
Attempting to enable or disable a Discovery Accelerator (DA) Case for Analytics fails due to unfinished or non-existent processes. TECH183565 
Duplicate items appearing in the Review Set and Exports for Compliance Accelerator (CA) and Discovery Accelerator (DA) 9.0 and greater. TECH189112
Opening the Client interface or make application level changes takes minutes. TECH160519
Error converting data type timestamp to numeric TECH136198
Scheduled Search will not run and Schedules cannot added or modified. TECH170758
Receiving out of memory errors during Enterprise Vault (EV) Discovery Accelerator (DA) export to PST when more than 2 exports are running. TECH158752
Enterprise Vault (EV) Discovery Accelerator (DA) exports and Productions show status as 'Finished' with items in the Failed export folder. TECH160837
Search criteria using Custom Attributes do not show the full Attribute for certain Attribute combinations, when the Search Criteria is viewed after the Search is submitted TECH160629
Reviewers with Application Administrative rights, timeout when trying to connect via the Client. TECH160519
Items remain in the tblSearchResults table after all searches have completed TECH160106
Error - Could not get Custodian for AddressOwnerID TECH157368
Unable to access the Accelerator Server from a Windows 7 workstation TECH156438
A 'System.OutOfMemoryException' is thrown when attempting to open the properties of a custodian TECH156456
There is a fifty (50) character limit for the user defined export folder location TECH156470
Timeout when selecting Custodian Groups from the main Custodian Manager web page TECH152409
Cannot enter more than 3 characters in some Message Size options in an Enterprise Vault (EV) Compliance Accelerator (CA) or Discovery Accelerator (DA) Search TECH145802
Drilling down to search details in Enterprise Vault (EV) Discovery Accelerator (DA) Reports produces error TECH141796
Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error TECH124906
Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search TECH124981
How to apply granular SQL permissions to replace the sysadmin role TECH125793
Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles. TECH77524
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed. TECH75877
Discovery Accelerator export fails to move a message into .PST file. TECH75536
The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s). TECH73616
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated. TECH71827
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator. TECH66720
Enterprise Vault Discovery Collector
Article
Enterprise Vault Discovery Collector (EVDC) susceptibility to vulnerability CVE-2011-3192
TECH181507
 
 
Enterprise Vault for Microsoft SharePoint
Article
The Enterprise Vault (EV) SharePoint task may return a Warning and not create shortcuts on certain files. TECH209911
EVSPShortcutManager may fail to recall some Microsoft Office documents if custom date/time metadata has been added to the document via its associated Office application TECH197724 
Sharepoint Archiving fails when a Document Library metadata field does not have a Display Name value and the archiving policy is set to archive based on metadata values. TECH197721 
Users are unable to open Microsoft (MS) SharePoint Enterprise Vault (EV) archived documents with MS Office 2010 using an HTTPS connection. TECH192789
SharePoint archiving rules that include MetaData ‘Date’ criteria are not taken into account when checking whether to archive a SharePoint library for eligible items causing less than expected to be archived TECH158000
The ‘Show archived versions for this document’ link in SharePoint is not accurately displaying the archived versions of the document TECH156714
The Sharepoint archiving task may not find items to archive if the AllItems.aspx page has been modified.  TECH152522
StorageOnlineOpns becomes unresponsive after many archived item retrieval requests are received from a SharePoint 64-bit Web Frontend server TECH155407
Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site. TECH59650
 
 
 
Enterprise Vault for SMTP
Article
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Article URL http://www.symantec.com/docs/TECH140371


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