When using Backup Exec Agent for VMware Virtual Infrastructure (AVVI) a Differential or Incremental backup may fail if more than one Virtual Machine (VM) is in a selection list

Article:TECH140486  |  Created: 2010-09-22  |  Updated: 2012-05-25  |  Article URL http://www.symantec.com/docs/TECH140486
Article Type
Technical Solution


Issue



Differential or Incremental backups fail if more than one VM is in a selection list. 

If more than one VM in the selection list the following error may occur: "V-79-57344-38324 Incremental\\Differential backup methods are not supported for this VM"
 

Error



"V-79-57344-38324 Incremental\\Differential backup methods are not supported for this VM"


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned at the end of this article. Refer to the Hotfix link under Related Articles section to obtain the hotfix needed to resolve the issue.


Supplemental Materials

SourceUMI
ValueV-79-57344-38324
Description

Incremental\\Differential backup methods are not supported for this VM


SourceETrack
Value2127540
Description

AVVI: Diff/Inc backups fail if more than one VM is in a selection list


SourceETrack
Value2071832
Description

During diff backup, all VMs but first in backup order run as full.


SourceETrack
Value2251490
Description

 AVVI:Incremental jobs for AVVI run as full getting error 0xe00095B4 incremental differential backups are not supported.




Article URL http://www.symantec.com/docs/TECH140486


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